“Why is my preordered phone not available on launch day? It is a PREORDER! I’m super mad about this! Honestly just thinking about keeping my trade-in and getting a refund.”
Answer This Question
1-10 of 11 Answers
I thought i was the only one! I have been trying to find more information on why my pre order of 256g is still IN PROGRESS. Darnnn.
Sorry, there was a problem. Please try again later.And if we ordered it yesterday we'd get it tomorrow. App says 2 day shipping available yet my preorder is delayed. Where dose available for 2 day shipping are coming from? And then they wander why we turn to Amazon. This is unprecedented.
Sorry, there was a problem. Please try again later.Pre order mine on Feb 15... && still barely in progress.... so mad
Sorry, there was a problem. Please try again later.Terribly frustrating, esp for us using older phones on the Sprint/tMobile network, which will become obsolete very shortly. Are we just supposed to go without a phone in the meantime?
Sorry, there was a problem. Please try again later.Exactly! I pre-ordered on the first day. I've been told it's all Samsung's fault but on the Samsung members site people all have their phones for the most part unless they are 512G or 1TB models. The 256G Black Ultra was the most or one of the most popular combinations, so they are available at box stores and from the Samsung store. A few days ago I could order it online from Best Buy and it said "4 days". Some people have switched to ship from in store pickup and received theirs, but I can't as I am also changing carriers and am locked in at this point. Every pre-order phone across the country from Best Buy should have been fulfilled before any were available online to Ship. This is ridiculous... not only am I not getting what I paid for, I can't switch to my new carrier at $20 less a month until I get the phone and already had to start into the next month of coverage with my existing carrier for the last week and a half.
Sorry, there was a problem. Please try again later.If you didn't get your phone switch to ship it vs pickup at store.
Sorry, there was a problem. Please try again later.Bro im blew too i refunded mines and bought the 128 GB cause they are crazy preordered mines 2 weeks Ago (256 gb) smh
Sorry, there was a problem. Please try again later.I've been calling customer service and what it looks like is that they can't keep up with the demand. I ordered my Galaxy S22Ultra on launch day the 1TB version and expecting it on the 26th of February, but it turns out that they changed the new expected ready date to the April 1st. Really mad about it but nothing us the customers can do about.
Sorry, there was a problem. Please try again later.Pesimo servicio, compre el S22 en preventa, se suponia que el dia de lanzamiento tenia que recogerlo, voy ese dia y me dicen que no llego porqué segun , las calles en dallas estaban cerradas por la nieve, y el dia de ayer me dicen otra cosa, que es por existencia de Samsung, pesimos en verdad y la señorita veronica malvaez, no me responde y deja en visto mis mensajes.
Sorry, there was a problem. Please try again later.Thank you so much for this answer! I had been waiting for over a month and when I switched to "Ship It", I received my phone in two days! Thank you, thank you, thank you.
Sorry, there was a problem. Please try again later.
