A:AnswerHey Ermo, thank you for finding the time out of your bustling day to ask us your question about the Samsung Galaxy S24. The advertised unlocked Galaxy S24 is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. This device works well on the 5G, 4G, 4G LTE, and GSM networks. If you have additional questions for us, do not hesitate to reach back out. Thank you for being a trustworthy Samsung customer. - Debra
A:AnswerHowdy LichaF, thanks for taking the time out of your hectic day to ask us your questions about the Samsung Galaxy S24. Those are great questions, LichaF! Unlocked devices can be used on multiple carrier's wireless networks, depending on compatibility. For instance, the advertised unlocked Galaxy S24 is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. This device works on the 5G wireless network. Being that this is an unlocked device, we recommend reaching out to the carrier of your choosing to inquire if this device would be compatible on their wireless network with the information that has been shared above. If you have any other questions for us or if you would like any further assistance, let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer. - Debra
A:AnswerThe Samsung S24FE comes with the USB-C cable, if you have a computer with a USB-C port you can charge from that.
Otherwise you'll need to purchase a USB-C charger that plugs into a wall plug.
They are very inexpensive, perhaps you have one from another device?
A:AnswerGreetings Chris, thank you for asking us your question about the Samsung Galaxy S24 FE. The advertised unlocked Galaxy S24 FE is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have any other questions for us or if you would like any further assistance, please let us know by contacting Support at your leisure. Thanks for being a faithful Samsung customer. - Debra
A:AnswerHowdy Mel, thank you for asking us your question about the Samsung Galaxy S24. The advertised unlocked Galaxy S24 is a new device. If you have additional questions, please feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra
A:AnswerGood day, thanks for asking us your question about the Samsung Galaxy S24 FE. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to reach out to Support if you have any other questions for us. Thanks for being a faithful Samsung customer. - Debra
A:AnswerGreetings DanC, thanks for asking us your question about the Samsung Galaxy S24. The advertised unlocked Galaxy S24 is compatible with the following carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. If you have additional questions or if you would like any further assistance, please feel free to contact Support. Thanks for being a valued Samsung customer. - Debra
A:AnswerHowdy Buck, thank you for asking us your question about the Samsung Galaxy S24 FE. The advertised unlocked Galaxy S24 FE is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Feel free to contact Support if you think of additional questions. Thanks for being a steadfast Samsung customer. - Debra
A:AnswerThat's the risk you take from 3rd party vendors - buyer beware..
Did you contact Amazon and tell them about your experience?
Best Buy only sells new merchandise (unless explicitly stated "open box") and they stand behind their products with their "return policies".
A:AnswerGreetings Pj, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S24 FE. The advertised Galaxy S24 FE and your Galaxy S22 offer a blend of similarities as well as differences. The S24 FE offers a more modern and feature-rich experience, compared to the S22. The S24 FE offers amazing display brightness, unsurpassed software support, and powerful processing power, while the Galaxy S22 offers a more compact design. If you have any other questions or if you would like any further assistance, please feel free to contact Support at your earliest convenience. Thank you for being a devoted Samsung customer. - Debra
A:AnswerAre you only having issues with data (texting & accessing internet)?
Make sure your phones settings are correct - data roaming is turned on, your carrier may charge extra for "roaming" - talk to your cellular service provider about "roaming".
