Questions & Answers

Q: QuestionWhat processor does the unlock version has? The specifications says this model has Snapdragon 8 Gen 3 version but I was comparing the specifications with Samsung's web and the international version should have Exynos 2400

Asked 1 year ago by Mayte17.

• A:Answer Hi there Mayte17, thanks for taking the time to ask us your question about the Samsung Galaxy S24+. The advertised Galaxy S24+ offers the Qualcomm Snapdragon 8 Gen 3 as its processor. Feel free to reach back out if you have any other questions for us. Thank you for being a loyal Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionDoes the 24S + support Samsung health?

Asked 1 year ago by Jack.

• A:Answer Yes

  Answered 11 months ago by ExoticPineappleVerified Purchase

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Q: QuestionDoes the S24 supports eSIM?

Asked 1 year ago by JGM.

• A:Answer Yes

  Answered 1 year ago by ThivendhargoudKVerified Purchase

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Q: QuestionHello. What can you guys say about the battery life and overheating of this phone?

Asked 1 year ago by Frank006.

This question was asked about the related product: Samsung - Galaxy S24+ 256GB (Unlocked) - Marble Gray

• A:Answer Batterylife is good and i never faced overheating in this phone s24+

  Answered 1 year ago by ThivendhargoudK

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Q: QuestionCan I connect to Mint mobile

Asked 1 year ago by MC.

• A:Answer Aloha MC, thanks for taking the time out of your busy day to ask us your question about the Samsung Galaxy S24+. Yes, the advertised Galaxy S24+ is compatible with Mint Mobile as well as AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. If you have any other questions for us, please feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionIts not work on AT&T, how can I activate it

Asked 1 year ago by ZenNguyen.

• A:Answer This is an unlocked phone which will work with any carrier. You just have to put a SIM card that is activated in the phone and it will update it with the carrier and start working. If you are using an old SIM card that does not work then you might just need to get a replacement SIM card from your carrier.

  Answered 1 year ago by BlakeSVerified Purchase

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Q: QuestionCompatible with visible?

Asked 1 year ago by Owen.

This question was asked about the related product: Samsung - Galaxy S24+ 256GB (Unlocked) - Marble Gray

• A:Answer Howdy Owen, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy S24+. The advertised unlocked Galaxy S24+ is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. Feel free to contact us if you have additional questions. Thank you for being a devoted Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionHi. I am not a USA citizen, is there any tax deduction? I am working on cruise ship. I heard foreign people not paying taxes. Thank you.

Asked 1 year ago by Marcel.

• A:Answer To be able to get a refund on the taxes you have to submit a form to US customs. No way to avoid paying initially

  Answered 1 year ago by BlakeS

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Q: QuestionDoes it have built-in Ai

Asked 1 year ago by Judd.

• A:Answer Yes it does. This uses Galaxy AI

  Answered 1 year ago by BlakeSVerified Purchase

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Q: QuestionIs it compatible with T-Mobile?

Asked 1 year ago by S24.

• A:Answer If you have the unlocked version then yes it's compatible with any cell phone carrier. I have the unlocked version and I was able to seamlessly transfer my Metro service to this phone over the phone with the representative by just giving them my IMEI number.

  Answered 1 year ago by Papii

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Q: QuestionCan the SD card be used as the main storage memory?

Asked 1 year ago by Triniallan.

• A:Answer Thanks for reaching out to inquire about the Galaxy S24+, Trini. We always welcome the chance to assist our valued customers. The Galaxy S24+ does not come with an SD Card storage. If you have any further questions, please be sure to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat does Best Buy protection plan cover abd is there a deductible?

Asked 1 year ago by Anonymous.

• A:Answer Im not sure what it covers it depends on what you are getting . I got a Amazon fire 10 tablet and paid 69.99 for a 2 year warranty ? The tablet needed to be replaced because it had water damage so i got a new one..but the warranty i had to get again? I would call best buy and talk to someone in geek squad and have them explain it to you..

  Answered 1 year ago by LindsayL

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Q: QuestionHi, this phone working in Brazil? Thanks

Asked 1 year ago by Fabio.

• A:Answer Hi there Fabio, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy S24+. The advertised unlocked Galaxy A35 is the U.S. version of this device. It is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. We recommend reaching out to the carrier of your choosing from the list above to inquire if this device would have international services rendered. Please feel free to reach out to Support if you have any other questions for us. Thank you for being a faithful Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
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Q: Question1) Does this come with Microsoft Office as in paid for already? 2) What AI features does the phone have?

Asked 1 year ago by jvvsera.

• A:Answer This does not come with Microsoft Office, you still have to pay for that. but you can get word Excel and PowerPoint on this phone. There is a lot of AI integration. Photo editing, text editing and home automation to name a few.

  Answered 1 year ago by BlakeSVerified Purchase

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Q: QuestionIs international warranty covered? Can I use this is India & get it repaired in-case there is an issue there through international warranty? Can you specify how long that is?

Asked 1 year ago by Janani.

Q: Questionis the Samsung - Galaxy S24+ 256GB (Unlocked) - Onyx Black ASHA compatible?

Asked 1 year ago by DanM.

• A:Answer Yea

  Answered 1 year ago by RebeccaNVerified Purchase

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Q: QuestionFor the Galaxy S24plus with 256 storage and selling for 999, how much ram does it have (8, 12)?

Asked 1 year ago by SheldonK.

• A:Answer 12 rams

  Answered 1 year ago by Anonymous

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Q: QuestionWhich one comes in these models Best Buy sells? Samsung’s website says Qualcomm snapdragon Gen 3.

Asked 1 year ago by TooBusy2DealWithThis.

• A:Answer Hello there Help, thank you for finding the available time out of your day to ask us your question about the Samsung Galaxy S24+. The Galaxy S24+ processor is the Qualcomm Snapdragon 8 Gen 3 for Galaxy. If you have any additional questions for us, feel free to contact Samsung Support at your earliest convenience. Thanks for always choosing Samsung! - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this S24 plus phone supported with Consumer Cellular carrier?

Asked 11 months ago by BARB10544.

• A:Answer Greetings Barb10544, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S24+. The advertised unlocked Galaxy S24+ is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. If you think of any other questions for us, feel free to contact Support. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 10 months ago by Samsung

  
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