A:AnswerFirst you collect your s24 ultra from best buy then you have to ship your trade in device within 15 days to samsung location ( you will get details in email from samsung once you pickup your s24 ultra).
At best buy you have to only collect your s24 ultra.
A:AnswerHi there Nana60, we appreciate you reaching out to us with your question about the new Samsung Galaxy S24 Ultra. This device is absolutely a touch screen and has the S Pen in the device with additional functionality with the display. The biggest difference from the Samsung Galaxy S23 Ultra to the Galaxy S24 Ultra is the features of Galaxy AI. These features such as live translate, generative edit, and note assist along with others help streamline so many aspects of the daily life of many of our customers, and help them be more connected with the world and help customers better communicate. Thank you for being a Samsung customer. -Elizabeth
A:AnswerHi Cjrs, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy S24 Ultra. No, the Galaxy S24 Ultra will not have satellite connectivity at this time. Let us know if you have any other questions for us by contacting Samsung Support at your earliest convenience. Thanks for being a loyal Samsung customer. - Debra
A:AnswerHello Jodyc, we appreciate your question about the Samsung Galaxy S24 Ultra. The S Pen for this device will be grey in color on the body of the S Pen itself where the button will match the color of the device itself. Thank you for being a Samsung customer. -Elizabeth
A:AnswerHey, thank you for finding the time out of your bustling day to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. If you have additional questions for us, do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra
A:AnswerHello Pedro, thank you for finding the time out of your day to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. This device works on the 5G, 4G, 4G LTE, and GSM wireless networks. Being that this is an unlocked device, we recommend reaching out to the international carrier of your choosing to inquire if this device may work on their network with the information that has been provided. If you have any other questions for us or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for choosing Samsung. - Debra
A:AnswerSalutations Grayishsiren5, thanks for taking the available time out of your busy day to ask us your question about the Samsung Galaxy S24 Ultra. The Galaxy S24 Ultra box includes the Galaxy S24 Ultra, USB-C Cable, and an Ejection Pin. As far as adapters are concerned, you have a plethora of options to choose from. The choice depends on how quickly you would like your device to be charged. Take a look at, "Wall chargers and charging your Galaxy phone or tablet" for more information on your charging options that are available for your Galaxy devices. Let us know if you have any questions afterwards. We're always happy to assist you further. Thank you for being a faithful Samsung customer. - Debra
A:AnswerHi Ale, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. This device works well on the 5G, 4G, 4G LTE, and GSM wireless networks. Let us know if you have any other questions for us by reaching back out. Thanks for choosing Samsung! - Debra
A:AnswerAloha Joan, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S24 Ultra. That's a great question! Yes, the S24 Ultra does offer Galaxy AI. With Galaxy AI, so many new and amazing features are now available to you! With Circle to Search, you can easily find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. As you may already know, Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! Take a look at our YouTube channel when you have some free time. We have several short videos that highlight the features you have in this device. If you have additional questions for us, do not hesitate to contact Samsung Support. Thank you for being a staunch Samsung customer. - Debra
A:AnswerHi there Clint, thank you for your question about the Samsung Galaxy S24 Ultra. This device currently has language packages for the following languages, Chinese (simplified), English, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Thai, Vietnamese. New language packages will continue to be added in the future. Thank you for being a Samsung customer. -Elizabeth
A:AnswerGood day Joe, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra works on the 5G wireless network and is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out to the Egyptian carriers of your choosing to ask your specific questions on compatibility on their networks with the information that has been provided above. Thank you for being an unwavering Samsung customer. - Debra
