Questions & Answers

Q: QuestionHow long does the battery last on the Galaxy S25?

• A:Answer The battery life of the Galaxy S25 is advertised as lasting for a full day of use.

Q: QuestionWhat is the screen resolution of the Galaxy S25?

• A:Answer The screen resolution of the Galaxy S25 is 2340 x 1080.

Q: QuestionWhat kind of camera does the Galaxy S25 have?

• A:Answer The Galaxy S25 has a front and rear-facing camera, as well as a telephoto and ultrawide camera.

Q: QuestionHow fast can this phone charge?

• A:Answer This phone can charge from 0% to 50% in just 30 minutes.

Q: QuestionDoes the Samsung Galaxy S25 have a headphone jack?

• A:Answer No, the Galaxy S25 does not have a headphone jack.

Q: QuestionDoes the samsung s25 come with a Charger?

Asked 6 months ago by Trishy.

• A:Answer It comes with a USB-C to USB-C charging cable, but not a charger.

  Answered 6 months ago by nonicknamehere

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Q: QuestionCan you completely disable the AI?

Asked 11 months ago by KT.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Icyblue

• A:Answer Hey there KT, thanks for asking us your question about the Samsung Galaxy S25. Yes, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. If you have any other questions, please feel free to reach out to Support. Thanks for being a loyal Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionIs the Samsung Galaxy S25 128 GB unlocked compatible with Sprectrum

Asked 1 year ago by Butch.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Navy

• A:Answer Hi Butch, thank you for asking us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you think of any other questions by contacting Support. Thank you for being a devoted Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this phone compatible with xfinity mobile?

Asked 1 day ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Navy

• A:Answer Hi there, thank you for asking us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Please feel free to reach out to Support if you have additional questions. Thank you for being a faithful Samsung customer. - Debra

  Answered 7 hours ago by Samsung

  
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Q: QuestionIs this phone compatible with xfinity mobile

Asked 1 day ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Navy

• A:Answer Salutations, thank you for asking us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have any other questions for us or if you would like further assistance, please feel free to contact Support. Thanks for choosing Samsung! - Debra

  Answered 1 day ago by Samsung

  
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Q: QuestionIs this item new and open box ? Does it qualify for your geek squad 200 a year service which I have?

Asked 2 weeks ago by Ken.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Icyblue

Q: QuestionWill this phone work with visible?

Asked 1 month ago by dave.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Icyblue

Q: QuestionIs this a refurbished phone?

Asked 2 months ago by Vicki.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Navy

• A:Answer No

  Answered 1 month ago by KevinG

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Q: QuestionDoes the Galaxy s25 silver shadow have daylight washout protection?

Asked 2 months ago by mick.

• A:Answer Good day Mick, thank you for asking us your question about the Samsung Galaxy S25 Ultra. The Samsung Galaxy S25 Ultra features Corning Gorilla Armor 2, a specialized screen material that functions as a built-in, high-performance anti-reflective coating to reduce, or "wash out," screen glare in bright daylight. Hope that helps answer your questions. Let us know if you have any other questions for us, please feel free to contact Support at your earliest convenience. Thanks for choosing Samsung! - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionCan I use this phone with tracfone as carrier?

Asked 3 months ago by KennyG.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Navy

• A:Answer Hey there KennyG, thank you for taking the time to ask us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Let us know if you have additional questions for us by contacting Support. Thank you for being a loyal Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionDoes this phone work with the T-Mobile network?

Asked 3 months ago by Mach1.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Navy

• A:Answer Hey Mach1, thank you for asking us your question about the Samsung Galaxy S25. Yes, the advertised unlocked Galaxy S25 is compatible with T-Mobile as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, Ultra Mobile, US Cellular, Verizon, and Visible. Feel free to contact Support if you have additional questions. Thank you for being a steadfast Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionIs this phone compatible with the Samsung Galaxy 6 watch?

Asked 4 months ago by Tiger.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Navy

• A:Answer Yes

  Answered 2 months ago by RastusVerified Purchase

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Q: QuestionWill the transfer my data to my new phone at the store

Asked 4 months ago by Abby.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Icyblue

• A:Answer Yes, if you have traditional SIM card to transfer. I had eSIM so they sent me to Verizon.

  Answered 3 months ago by JamesB

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Q: QuestionDoes the phone come with a charger?

Asked 4 months ago by Linda.

• A:Answer Hi Linda, thanks for reaching out with your question about the Samsung Galaxy S25. Here's what's included in the box when you purchase this device: Quick Start Guide, Galaxy S25, Charging Cable, Sim Pin. If you have additional questions for us, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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