Questions & Answers

Q: QuestionWhat is the screen size of this Galaxy phone?

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Icyblue

• A:Answer The Galaxy S25 has a screen size of 6.2 inches.

Q: QuestionDoes this phone have a headphone jack?

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Icyblue

• A:Answer No, the Galaxy S25 does not have a headphone jack.

Q: QuestionIs the Galaxy S25 water resistant?

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Icyblue

• A:Answer Yes, the Galaxy S25 is water resistant with an IP68 rating.

Q: QuestionWhat type of charging interface does the Galaxy S25 use?

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Icyblue

• A:Answer The Galaxy S25 uses a USB-C charging interface.

Q: QuestionHow much storage does the Galaxy S25 have?

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Icyblue

• A:Answer This Galaxy S25 comes with 256GB of built-in storage.

Q: QuestionCan I use this phone with any carrier?

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Icyblue

• A:Answer Yes, this Galaxy S25 is unlocked and compatible with AT&T.

Q: QuestionWhat's the difference between the s25 Plus and the s25?

Asked 9 months ago by NessG.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Icyblue

• A:Answer Hello there Nessg, thank you for finding the available time out of your day to ask us your question about the Samsung Galaxy S25. Here are a few differences between the Galaxy S25 and the S25+: the battery on the Galaxy S25 offers 4000mAh (up to 29 hours of video playback) vs the S25+ which offers 4900mAh (up to 30 hours of video playback). The S25 weighs 162g while the S25+ comes in at 190g. You have a 6.2" FHD+ Dynamic AMOLED 2X main display on the S25 while the S25+ offers 6.7" QHD+ Dynamic AMOLED 2X display. The S25 offers an 128GB option while the S25+ does not. Feel free to contact us again if you have any other questions. Thank you for being a steadfast Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
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Q: QuestionCan this phone be used with Tmobile?

Asked 6 months ago by KristiJ.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Icyblue

• A:Answer Hello KJ, thanks for asking us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with T-Mobile as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, Ultra Mobile, US Cellular, and Verizon. If you have additional questions, please let us know by contacting Support. Thank you for being a treasured Samsung customer. - Debra

  Answered 6 months ago by Samsung

  
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Q: QuestionHow many updates do you get with it?

Asked 5 months ago by AOAKLEY57.

• A:Answer Hello AOAKLEY57, thanks for asking us your question about the Samsung Galaxy S25. The Galaxy S25 will receive seven years of both software and security updates. f you have any other questions, feel free to contact Support. Thanks for being a valued Samsung customer. - Debra

  Answered 5 months ago by Samsung

  
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Q: QuestionDoes this phone have e-sim or dual sim?

Asked 6 months ago by JustJ.

• A:Answer e-sim and one physical sim slot

  Answered 6 months ago by Anonymous

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Q: QuestionWill this phone work with consumer cellullar

Asked 2 months ago by Mom.

Q: QuestionIs this phone compatible with Tracphone ?

Asked 4 months ago by Rsteegs.

• A:Answer Hello Rsteegs, thank you for finding the time out of your lively day to ask us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have additional questions for us by reaching out to Support. Thank you for being a valued Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionWhat does it mean that Best Buy will assist in signing you up with a carrier? Which carriers are available? Why is it cheaper to buy the phone doing this?

Asked 5 months ago by Questioner.

Q: QuestionIs this phone new?

Asked 5 months ago by Nuni.

• A:Answer Aloha Nuni, thanks for taking the time to ask us your question about the Samsung Galaxy S25. Yes, the advertised Galaxy S25 is a new device. If you have any other questions, feel free to contact Support. Thanks for being a loyal Samsung customer. - Debra

  Answered 5 months ago by Samsung

  
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Q: QuestionIs this phone preowned or restored, what is the difference? What condition is the phone in. Thanks.

Asked 5 months ago by Mimi7985.

• A:Answer Suppose to be a NEW phone

  Answered 5 months ago by AnonymousVerified Purchase

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Q: QuestionWho transfers old phone info to new phone?

Asked 5 months ago by deb.

• A:Answer Good day Deb, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S25. You can easily transfer your content from your current device to your new Galaxy S25 by utilizing Samsung Smart Switch. If you have any other questions, do not hesitate to contact Support. Thank you for choosing Samsung! - Debra

  Answered 5 months ago by Samsung

  
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Q: QuestionHi! Is it global? Could I use it in any country?

Asked 6 months ago by Pat.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Icyblue

• A:Answer Hello Pat, thanks for asking us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is the U.S. version of this device. It is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out to the carrier of your choosing to inquire if this device would have international services rendered. Feel free to contact Support if you have any other questions or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra

  Answered 6 months ago by Samsung

  
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Q: QuestionDoes the phone have expandable memory?

Asked 6 months ago by Lex.

• A:Answer Aloha Lex, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S25. That's a good question! No, the Galaxy S25 Series does not offer expandable storage capabilities. Cloud-based storage options are available, if you'd like. Feel free to check out, "Manage storage on your Samsung Galaxy phone" if you would like to learn more about your options. Let us know if you have any other questions by contacting Support. Thank you for being a staunch Samsung customer. - Debra

  Answered 6 months ago by Samsung

  
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Q: QuestionWill the sim card from my S23 work with the S25

Asked 6 months ago by Anonymous.

• A:Answer Yes!

  Answered 3 months ago by rsanchez

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