Questions & Answers

Q: QuestionDoes this have an SD card slot to use for getting pictures off of a camera SD card?

Asked 1 year ago by Hersh.

• A:Answer We love hearing from you, Hersh. We noticed your interest in our Tab A9+. The Tab A9+ is perfect for your needs. You can keep family photos, videos, and files all together with up to 128GB of included storage, and add up to 1TB more when you insert a microSD card. Additionally, the A9+ has adaptive refresh rates of up to 90Hz, making every experience feel smooth, whether you're scrolling or gaming. For any other questions, be sure to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionI presentlyhave a Samsung Galaxy tablet that is not workpng. can I trade that in for a this new one?

Asked 1 year ago by Barb.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Graphite

• A:Answer Thanks for reaching out to us, Barb. To be eligible for trade-in, your device must meet several requirements. First, it must power on and hold a charge without unexpectedly shutting off. The display should be fully functional, and free from any black spots or pixelation. Additionally, the device must be free of breaks, cracks, or defects beyond normal wear and tear, including multiple scratches, dents, or dings, as well as any signs of water damage. Finally, it should not have corroded contacts in the charging port, SIM slot, or battery terminals. Ensuring your device meets all these criteria will help you qualify for trade-in. Be sure to check out our Samsung.com Trade-In FAQs for additional information. If you have any other questions or concerns, we're here to assist at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: Questioncan I use firefox on it?

Asked 1 year ago by bob.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Graphite

• A:Answer Yes.

  Answered 1 year ago by AliciaRVerified Purchase

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Q: QuestionWIth this tablet are you able to connect a Bluetooth keyboard to it? Are you able to connect more at the same time, like a speaker and the keyboard? Does this tablet come with a pen and does it come with a charger? Is this a good first start for new user.

Asked 1 year ago by golden23.

• A:Answer Greetings Golden23, thank you for finding the unobstructed time out of your bustling day to ask us your questions about the Samsung Galaxy Tab A9+. Yes, you are able to pair Bluetooth devices, like keyboards and speakers, to this tablet. The Tab A9+ does not support the S Pen so the box will not include one, however, the box will include a USB-C Data Cable for charging the tablet. Depending on your needs, the Tab A9+ may be a perfect tablet for a new user. We also have a plethora of resources available online for you, just in case you find yourself in need of them! Let us know if you have any other questions for us by reaching out to Samsung Support. Thanks for choosing Samsung Support. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionWhy does the microsd card slot not accept the Samsung - Pro Ultimate 512GB microSDXC Memory Card? I specifically got this micro sd card because the tablet specs said it could take a micro sd up to 1 TB of storage and this is half that.

Asked 1 year ago by eatasourwolf.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Graphite

• A:Answer I put a SanDisk in mine and it works great.

  Answered 6 months ago by EyesRightVerified Purchase

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Q: QuestionCan I download Photoshop Elements?

Asked 1 year ago by Customer.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Graphite

• A:Answer No, but you can download photoshop express.

  Answered 6 months ago by DexterVVerified Purchase

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Q: QuestionCan I access photos from samsung s21+ phone on this tablet?

Asked 1 year ago by bb28.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Graphite

• A:Answer Thank you for reaching out with your question. We're more than happy to assist. In response to your question, we are more than happy to inform you that you can access your photos and more! With Samsung Cloud, you will get an easy and seamless backup, sync, restore, and upgrade experience across all your Galaxy devices. You will be able to sync your gallery photos with OneDrive. If you have any further questions, please let us know at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I use the charger from my Samsung Galaxy Tab A8 with the Samsung Galaxy Tab A9+?

Asked 1 year ago by Karen.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Graphite

• A:Answer Hello there Karen, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy Tab A9+. Yes, you can! Both tablets utilize USB Type C data cables to charge the devices so there will be no issue if you decide to use your charging cable from either tablet to charge the other. If you have any other questions for us, let us know by contacting Samsung Support. Thanks for being a loyal Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionI was wondering how many Hz or Hertz does the iPad have? (This is the refresh rate).

Asked 1 year ago by Evan.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Graphite

• A:Answer Hello Evan, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy Tab A9+. The Galaxy Tab A9+ has a refresh rate of up to 90Hz that makes every experience feel smooth and it allows you to immerse yourself in a cinema-like audio experience with quad speakers powered by Dolby Atmos. If you have any other questions for us or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a treasured Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionCan this tablet cast to a TCL Roku smart tv?

Asked 1 year ago by Dede.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Graphite

• A:Answer Howdy Dede, thanks for taking the time out of your day to ask us your question about the Samsug Galaxy Tab A9+. You can achieve mobile continuity between your device and other connected devices by using Samsung DeX to connect your device to a PC or TV for an enhanced multitasking experience or you can show your device's screen or play videos on a nearby TV using Smart View. If you think of any other questions for us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a loyal Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionHello, Can I mirror iPhone screen to Samsung A9 tablet like I can do with iphone and samsung tv? Something like using screen mirroring on iphone and smart view on tablet? Thanks

Asked 1 year ago by Misha.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Graphite

• A:Answer Salutations Misha, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Tab A9+. No, however, you can still connect your Galaxy Tab A9+ to a Samsung PC or TV for an enhanced multitasking experience via Samsung DeX and/or SmartView. If you have any other questions for us or if you would like any further assistance, feel free to reach out to Samsung Support at your earliest convenience. Thanks for being a loyal Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionHow long is the $40.00 discount good for on the SAMSUNG Galaxy Tab A9+ Plus 11” 128GB Android Tablet,

Asked 1 year ago by deb.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Graphite

• A:Answer Not very long

  Answered 1 year ago by AliciaRVerified Purchase

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Q: QuestionHow does this compare with an Amazon Kindle Fire 10?

Asked 1 year ago by Vicki.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Graphite

• A:Answer I don’t have a kindle but I like my tablet. It use it for school only and it’s perfect!

  Answered 1 year ago by FelicityAVerified Purchase

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Q: QuestionHow fast is the processor and how large is the battery?

Asked 2 years ago by Dapper.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Graphite

• A:Answer Aloha Dapper, thanks for taking the available time out of your busy day to ask us your question about the Samsung Galaxy Tab A9+. The Galaxy Tab A9+ offers the Qualcomm Snapdragon 695 (SM6375) Processor with a 7,040 mAh battery. If you have any other questions for us or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionHELLO; IS THIS ITEM 5G CAPABLE? CAN'T FIND THAT AMSWER ANYWHERE!

Asked 2 years ago by MAKEMYDAY.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Graphite

• A:Answer No it's wifi but you can get one with 5 g at a phone carrier store/website and add it to your phone line/ add a new line.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionI have s Samsung tablet. Can all my data including photos be transferred to a new tablet?

Asked 2 years ago by transfer.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Graphite

• A:Answer Hey Transfer, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Tab A9+. You can transfer many different types of files using Smart Switch. Data from synced accounts cannot be transferred with Smart Switch but will appear on the new device once you've logged in to the account. Here's what you can transfer using Smart Switch: Personal content: Contacts, S Planner, Calendar, Messages, Memo, Call logs, Clock, Samsung Pass, Secure Folder, and Internet. App data: Images, Music (DRM free content only), Videos (DRM free content only), Documents, Story Album, and Applications. Settings, etc: Email, Wallpaper, Lock screen, Radio, and Preferences. Let us know if you think of any other questions for us by contacting Samsung Support at your earliest convenience. Thanks for choosing Samsung! - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I order o their charging cord

Asked 2 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Graphite

• A:Answer It comes with the cord but no power brick to plug it into the wall. Any USB charging plug should work though

  Answered 2 years ago by AddisonVerified Purchase

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Q: QuestionWill Samsung allow us to be able to add like 2TB sd card instead of just 1TB?

Asked 2 years ago by fredreed.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Graphite

• A:Answer Thank you for reaching out, Frederick. We noticed that you have a question about the external storage of this device. The Galaxy Tab A9+ supports up to 1TB of external storage. If you have any more questions or concerns, please feel free to contact our support team for further assistance. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: Questioncan you download a game to the tablet like you can on a laptop?

Asked 2 years ago by help.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Graphite

• A:Answer Hi Help, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy Tab A9+. That's an awesome question! Yes, you can! Just visit the Google Play Store to download your favorite apps to get started! If you have any other questions for us or if you would like any further assistance, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a cherished Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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