Questions & Answers

Q: QuestionCan I connect a wireless keyboard to this device will it work with a wireless keyboard?

Asked 6 years ago by neal1711.

• A:Answer It is Bluetooth capable. I use a Bluetooth keyboard with mine almost daily.

  Answered 5 years ago by PlatamamaVerified Purchase

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Q: QuestionDoes this come with google play installed

Asked 6 years ago by Debra.

• A:Answer Yes, this unit does come with Google Play.

  Answered 6 years ago by CommunityAnswer

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Q: Questionwhat is the processor speed?

Asked 6 years ago by rick.

Q: Questiondoes this tablet have excel downloaded on it

Asked 6 years ago by kelly.

• A:Answer Yes, it has excel downloaded on it.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan I download Microsoft word, excel, PowerPoint or access on this tablet?

Asked 6 years ago by Buyingsmart.

• A:Answer The entire MS Office Suite is available for both Android and iOS.

  Answered 5 years ago by luislast

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Q: QuestionDoes this come with a stylus and can you edit PDF's in color?

Asked 6 years ago by LS.

• A:Answer No, it does not come with a stylus.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI am trying to look for a case for this tablet. Amazon has one and the specs are "Galaxy Tab E 9.6 T560/T561" is this a T560/T561 tablet?

Asked 6 years ago by Sstabnow.

• A:Answer Yes, the Samsung - Galaxy Tab E - 9.6", Model: SM-T560NZKUXAR is a T560.

  Answered 5 years ago by PapawVerified Purchase

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Q: Questionhow many can i order?

Asked 6 years ago by kit.

• A:Answer A zillion. Possible slight delay in delivery. But seriously, if you want enough for a school, or a school district, or a city, you should contact the Best Buy corporate sales section, or Samsung directly.

  Answered 5 years ago by luislast

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Q: QuestionDo I need a sim card to use this tablet?

Asked 6 years ago by MM333.

• A:Answer No all you need is wi fi.

  Answered 5 years ago by IzzyVerified Purchase

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Q: QuestionIs this brand new product? Comes with sim card?

Asked 6 years ago by MM333.

• A:Answer Yes, it is brand new

  Answered 6 years ago by CommunityAnswer

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Q: Questiondoes it use the C type charger?

Asked 6 years ago by Char.

• A:Answer No. It does not use the C type charger

  Answered 5 years ago by TNGirlVerified Purchase

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Q: QuestionDoes this device have surface?

Asked 6 years ago by Larryr1964.

• A:Answer No, it does not.

  Answered 5 years ago by Gibby758Verified Purchase

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Q: QuestionIs this tablet "advanced" enough for my son to play fortnite on it?

Asked 6 years ago by Haasume.

• A:Answer No, it is not enough to play Fortnite.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionI see it has the same type of charging system as the amazon fire tablets(excluding the new fire 10). I’ve had issues with it just not charging anymore unless I have the cord in at a certain angle. Does is it work better with this specific tablet?

Asked 6 years ago by Kelso4026.

• A:Answer All new Samsung devices are using slow charge rate 1.0 amp. Any higher amp charge will not work. It's help to keep the battery from damage and last longer. Probably your cable or charging connector wearing out or damage.

  Answered 5 years ago by BC73Verified Purchase

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Q: QuestionCan this tablet connect to Internet with a hot spot from a cell phone? Can I download games on it?

Asked 6 years ago by Kay.

• A:Answer Yes, and Yes. Any device that can connect to WiFi will connect to any unlocked WiFi signal, regardless of its source, or any locked source if you have the password.

  Answered 5 years ago by luislast

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Q: QuestionIs the OS upgrable to nougat?

Asked 6 years ago by Seg.

• A:Answer Yes!

  Answered 5 years ago by DavearinoVerified Purchase

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Q: QuestionDoes this tablet come with Microsoft Office, PowerPoint, Excel, Word, OneNote preloaded? one of the reviews insinuated it did.

Asked 6 years ago by MJ.

• A:Answer It’s a present for someone so I can’t say. However, based on my iPad experience, the apps are available to download. Sorry I couldn’t help more.

  Answered 5 years ago by KerriMVerified Purchase

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Q: QuestionCan you set parental controls on this?

Asked 6 years ago by sparky.

Q: QuestionGoogle Play services keep stopping sign, (continue to flash on the screen). How can I make it stop?

Asked 6 years ago by JAG.