Questions & Answers
- Model:
- SM-R500NZGAXAR
- |
- SKU:
- 6325868
Q: QuestionCan you check text messages on it?
Asked by Bratt24.
- A:Answer Yes You can Access/Read/Send Text Messages from the Watch
Answered by Prasanth
Q: QuestionCan you get Facebook messages and text messages on this watch?
Asked by Missy.
- A:Answer if you have an andriod device then you are able to enable or disable the notification from any app from your phone and you can reply to them (usually you can only reply if it was a text). If you have an ios device (iPhone) then you will receive all of the notifications from your phone but you are not able to reply to any of them.
Answered by JakesTech
Q: QuestionCan you receive calls and make calls
Asked by Billy.
This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black - (2019)
- A:Answer Hello Billy. I have provided for you a link that lists the compatibilities of the Galaxy Watch Active and what devices it connects with. It is a Bluetooth device so in order for it to work with your phone, you will have to be connected to Bluetooth/Wi-Fi. https://www.samsung.com/us/support/answer/ANS00078020/. ^Monique
Answered by Samsung

Q: QuestionHow many settings does the watch have and what are they?
Asked by Mick.
This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black - (2019)
- A:Answer Hello Mick. You can go to Samsung.com and look at the list of settings and specifications that comes on that device. Thanks for being a loyal customer. ^Monique
Answered by Samsung

Q: QuestionIs it waterproof??
Asked by Anonymous.
- A:Answer it is IP68 rated. so yes it is fully waterproof. You can swim, take showers, etc with it
Answered by JakesTech
Q: QuestionCan the device operate GPS and music without a phone, or does it rely on a phone for both?
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black - (2019)
- A:Answer It can operate both GPS and music without a phone, though you would need Bluetooth headphones to listen to the music of course.
Answered by 567uk123
Q: QuestionDoes this watch support the Samsung health app
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black - (2019)
- A:Answer Yes it does
Answered by Greg
Q: QuestionDoes this watch have the "find my phone" feature?
Asked by SBJB.
This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Rose Gold - (2019)
- A:Answer Yes it does.
Answered by Bryan
Q: QuestionWill it work with note 5 and can you make calls
Asked by Rock00.
This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Rose Gold - (2019)
- A:Answer Yes, it will work with the Note 5. No, you can't use it as bluetooth mic. You can dial from it though.
Answered by CBSTrueConsumerReviews
Q: QuestionCan you text on these watches and use other apps?
Asked by Katieannk.
This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Rose Gold - (2019)
- A:Answer Yes, you can text, call, get notifications.
Answered by JayWalker
Q: QuestionCan I use it in Chile?
Asked by Jose.
This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black - (2019)
- A:Answer It connects to your phone via wifi. If you have an android or iOS capable phone you should be fine
Answered by Brent
Q: QuestionThis watch have microphone and speaker to answer the calls at the same watch? Or i need talk at the phone.?
Asked by Ashley.
This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Rose Gold - (2019)
- A:Answer It does have a microphone to use it with bixby but it does not have a speaker built-in
Answered by Tarelo
Q: QuestionI preordered my watch and now I'm trying to claim my offer, but the page isn't coming up. Where do I go and claim the offer? Thank you
Asked by Samsung2019.
This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black - (2019)
- A:Answer I too was having issues with the website. it said my serial number was already registered. It also wouldn't accept the captch although it was correct. I had to call Samsung promotional help. After 1.5 hours on the phone the rep pretended not to hear me then she hung up. I connected with chat next. He couldn't verify if my serial number had registered or not. If it was redeemed that means someone redeemed it fraudulently before I picked up my order from Best Buy. He then said he would forward my issue on and I would receive an email to manually register for promotion. Contact them by chat. this is the best way.
Answered by Sarnol18
Q: QuestionIs this watch compatible with a Galaxy S6?
Asked by ktripp23.
This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Rose Gold - (2019)
- A:Answer Yes
Answered by Phong
Q: QuestionIs this watch waterproof
Asked by Akearnspromo.
This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Rose Gold - (2019)
- A:Answer Yes, completely waterproof unto 50m or 150 ft in salt water and fresh water. You can even take it into the shower.
Answered by planetfit
Q: QuestionCan you change the bands
Asked by Ash.
This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Rose Gold - (2019)
- A:Answer Yes! any 20mm quick release bands will work. Theres plenty of very affordable ones ($15-20 bucks) online.
Answered by planetfit
Q: QuestionDo you need a separate service for this watch? or do you just get notifications, phone calls etc. off of Bluetooth and/or wifi? If so, how much is this additional fee a month for a Verizon user?
Asked by Anonymous.
- A:Answer There is no "service"/LTE for this watch, so there is no fee. It gets notifications from your phone via bluetooth and can connect to the internet with wifi to get news and stream music.
Answered by planetfit
Q: QuestionDoes this order qualify for the Wireless Charger Pad ? Links - https://www.samsung.com/us/mobile/wearables/ https://www.samsung.com/us/mobile/mobile-accessories/phones/wireless-charger-pad-2018--black-ep-p3100tbegus/
Asked by Thunder.
This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black - (2019)
- A:Answer https://promos.samsungpromotions.com/galaxyactive As long as you buy from a participating store and while supplies last, then you will get the free wireless charger. Best Buy is listed as a participating store.
Answered by iukreegs
Q: QuestionCan I use Google Assistant?
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Rose Gold - (2019)
- A:Answer Unfortunately not, as it only comes with Bixby and you cant replace it with google assistant.
Answered by planetfit
Q: QuestionIs this watch compatible with Nord N200?
Asked by Momm0420.
This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black - (2019)
- A:Answer Yes, it's compatible with Android phones. I had all android products it paired easily with them. I have that same phone.
Answered by SarahM
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