1-2 of 2 Answers
If Best Buy warranty purchased, it will be replaced in store immediately. If no Best Buy warranty, send to company for repair. Unfortunately, this is a long process, you will be without watch for several months. First watch, sent in for repair, was not repaired, but was replaced. Received back over three months later.
Sorry, there was a problem. Please try again later.Hey there, thank you for reaching out! We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
Sorry, there was a problem. Please try again later.

