I have owned 2 galaxy active watches over past 3 months....neither one gives me a correct heart rate when I am exercising. Fine at rest but not when pushing myself. What an I doing wrong? I just exchanged for Fitbit but I loved the look of samsung. null

Question

Mom3 · Accepted Answer

According to Consumer Report, there is not any watch or phone that will give an accurate heart beat. if you want an accurate reading you need a blood pressure machine.

Samsung · Answer

Hello Holly, we apologize that this experience has been less than ideal. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003204/) that may help troubleshoot the issue you were having. ^Elizabeth

Answered by Samsung 6 years ago

“I have owned 2 galaxy active watches over past 3 months....neither one gives me a correct heart rate when I am exercising. Fine at rest but not when pushing myself. What an I doing wrong? I just exchanged for Fitbit but I loved the look of samsung.”

1-2 of 2 Answers