Questions & Answers

Q: QuestionMy watch has stopped charging and fells hot when I try to charge I have had it 2 years with no problem. Help Please

Asked 5 years ago by Watch.

• A:Answer Hello Watch, thank you for reaching out! Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01003100/) to an article that will help you troubleshoot the watch not charging. ^Elizabeth

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  Answered 5 years ago by Samsung

  
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Q: QuestionIs this watch Compatible with the iPhone 11

Asked 5 years ago by Kat.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Aqua Black

• A:Answer Hello Kat, that's a really good question! This watch is compatible with iOS 9.0 and later, and smartphones iPhone 5 and newer. ^Elizabeth

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  Answered 5 years ago by Samsung

  
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Q: QuestionCan i connect this watch with iphone X max?

Asked 5 years ago by Eeed.

• A:Answer Hello Eeed, good question! This watch is compatible with iOS 9.0 and later, and smartphones iPhone 5 and newer. ^Elizabeth

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  Answered 5 years ago by Samsung

  
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Q: QuestionHow much will a full battery charge last?

Asked 5 years ago by Marlen.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Aqua Black

• A:Answer I've had mine last a little more than 48 hours, at the longest. But it all comes down to how much you use it.

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  Answered 5 years ago by BlueVerified Purchase

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Q: Questiondoes this watch have a stopwatch

Asked 5 years ago by chickeneye.

• A:Answer Yes, also have alarm and work with bixbi

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  Answered 5 years ago by AnisVerified Purchase

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Q: QuestionDoes this watch have ECG capability

Asked 5 years ago by LP.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Aqua Black

• A:Answer Yes, but samsung hasn't enabled it because it's waiting approval by the government.

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  Answered 5 years ago by OscarVerified Purchase

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Q: QuestionIs the ECG feature working as of 09/01/20?

Asked 5 years ago by DLF.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Aqua Black

• A:Answer I haven't received any update. So, no.

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  Answered 5 years ago by Comrade10Verified Purchase

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Q: Question2 Questions: Does the watch have a camera? Does the watch have GPS?

Asked 5 years ago by Miriam.

• A:Answer The answer is negative, as there is an newer version now available. Obviously you pay more for the features you mention.

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  Answered 5 years ago by juma

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Q: QuestionMy wife has the samsung s7 edge, will this work?

Asked 5 years ago by chaosofwar.

• A:Answer Hello Chris, thanks for asking! This watch is compatible with Samsung Smartphones. ^Elizabeth

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  Answered 5 years ago by Samsung

  
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Q: QuestionMy wife has a iPhone SE and a Galaxy TabA (2018 10.5). If we buy a Galaxy Watch Active2 will she be able to track activiries on the TabA as well as the iPhone?

Asked 5 years ago by Nonickname.

• A:Answer It should work with the Galaxy, I have no experience with the Apple products.

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  Answered 5 years ago by JGTh12

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Q: QuestionCan this watch be activated with its own service

Asked 5 years ago by Kyle.

• A:Answer Hello Kyle, good question! Samsung has Bluetooth and LTE smart watches. The LTE version can receive calls and messages without being connected to a phone. However, you'll first need to activate service for your watch through the same carrier as your mobile phone. This specific watch model is the Bluetooth version though. ^Elizabeth

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  Answered 5 years ago by Samsung

  
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Q: QuestionI want to buy the Galaxy Active2 Smartwatch 40mm. My cell carrier is T mobile and I want to just an LTE plan with them and see if I can use the same number for both. When buying online for carrier options should I pick gps and cellular.

Asked 5 years ago by Bronx75.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Aqua Black

• A:Answer You’d need to go with cellular

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  Answered 5 years ago by M2123Verified Purchase

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Q: QuestionCan you set a timer with this watch and activate it with your voice? If not how do i set a timer?

Asked 5 years ago by Robert123.

• A:Answer Yes u can activate with voice using bixbi, and the watch have apps u can use. And by werable you can set your watch

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  Answered 5 years ago by AnisVerified Purchase

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Q: Questioncan u listen to music on this watch

Asked 5 years ago by Fay.

• A:Answer Hello Fay, good question! If your smart watch has a built-in speaker, you can play music right from your watch. If it doesn't, don't worry! All you need to do is connect Bluetooth headphones. Simply add and remove tracks to build the perfect playlist! If you prefer streaming, you can do that too with a Spotify premium account. ^Elizabeth

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  Answered 5 years ago by Samsung

  
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Q: QuestionIs this watch compatible with the note 10+? Does it receive and send text and calls from the note 10+?

Asked 5 years ago by Compatible.

• A:Answer Hello Compatible, thanks for asking! This watch is compatible with Samsung Smartphones. You can quickly view incoming messages and send replies without even taking out your phone. ^Elizabeth

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  Answered 5 years ago by Samsung

  
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Q: QuestionWill this produce an EKG

Asked 5 years ago by Marty.

• A:Answer No this will not produce an EKG

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  Answered 5 years ago by s2718Verified Purchase

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Q: QuestionWill this phone hook up to a Pixel 4

Asked 5 years ago by Millie03.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Aqua Black

• A:Answer Hello Millie03, thanks for asking! This watch is compatible with Non-Samsung Android Smartphones (Android OS 5.0 and above RAM 1.5GB and above). ^Elizabeth

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  Answered 5 years ago by Samsung

  
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Q: QuestionIs the Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Aqua Black a bluetooth only watch?

Asked 5 years ago by NormalPerson.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Aqua Black

• A:Answer Yes the Bluetooth version is named Aqua Black while the LTE version simply comes in Black.

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  Answered 5 years ago by BluChkn

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Q: QuestionDoes it have fall detection feature

Asked 5 years ago by Anonymous.

• A:Answer NO

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  Answered 5 years ago by AnonymousVerified Purchase

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