Questions & Answers

Q: QuestionWill the watch function in -50 degrees Fahrenheit?

Asked 3 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2025)

• A:Answer Hey there, thank you for taking the time to ask us your question about the Samsung Galaxy Watch Ultra. Galaxy devices have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. Factors that can affect your device's temperature: * Using your device outside of normal operating conditions, which are ambient temperatures between 32 and 95 degrees Fahrenheit. * Placing your device on or near a heat source, leaving it in a parked car on a hot day, or continual use in direct sunlight. * Using multiple apps for an extended period of time, or using processor-intensive apps such as gaming or GPS tracking. * Charging the device with a non-Samsung, incompatible, or defective charger (and USB cable). * Initial setup and data transfer from a previous device. * System or firmware updates. Check out, "Keep your Galaxy device at its normal operating temperature" if you would like to learn more. If you have any other questions for us, feel free to contact Support. Thank you for being a valued Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionDoes this come with a 2 year plan

Asked 4 months ago by JustinC.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2025)

• A:Answer Yes, if you buy 2025 version

  Answered 3 months ago by Daniel

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Q: QuestionIs samsung utra watch waterproof

Asked 4 months ago by Wetch.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)

• A:Answer Yes, but a certain depths. It is made so you can swim with it and measure your laps and it also has a way to seal it from moisture when you know your are going for a splash wear moment.

  Answered 3 months ago by macbannai

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Q: QuestionIs the watch a united states model or international model?

Asked 4 months ago by Donmega.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2025)

• A:Answer Aloha Donmega, thanks for taking the time to ask us your question about the Samsung Galaxy Watch Ultra. The advertised Galaxy Watch Ultra is the U.S. version of this device. If you have any other questions for us or if you would like further assistance, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionCan you change the watch band on this watch

Asked 4 months ago by KatieJ.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2025)

• A:Answer Absolutely. After I purchased this watch I then purchased about 10 variations of colors, titanium and leather options.

  Answered 3 months ago by macbannai

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Q: QuestionIs this a new or refurbished watch

Asked 4 months ago by JeffB.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2025)

• A:Answer Howdy Justcurious, thanks for reaching out with your question about the Samsung Galaxy Watch Ultra. The advertised Galaxy Watch Ultra is a new device. If you have any other questions, please feel free to contact Support. Thanks for being a loyal Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionCan this watch be used itself without the phone? if i leave my phone at home, can i still make calls?

Asked 4 months ago by Helen.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)

• A:Answer Hello Helen, thanks for your question about the Samsung Galaxy Watch Ultra LTE. Yes, the advertised Galaxy Watch LTE model can be used independently of your phone, allowing you to make and receive calls, send texts, and use data while leaving your phone at home. It requires an active LTE service plan with a carrier, enabling it to connect directly to the mobile network. If you have any other questions, feel free to contact Support. Thank you for being a cherished Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionCan I use the watch to call and text without the phone? Is it cellular or Bluetooth?

Asked 4 months ago by IhorN.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)

• A:Answer Howdy Helen, thanks for your asking us your question about the Samsung Galaxy Watch Ultra LTE. Yes, the advertised Galaxy Watch LTE model can be used independently of your phone, allowing you to make and receive calls, send texts, and use data while leaving your phone at home. Ensure that your device has an active LTE service plan with a carrier. If you have any other questions, feel free to contact Support. Thank you for being a valued Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionCan the band be removed and chaged for another one?

Asked 4 months ago by Helen.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)

• A:Answer Hello Helen, thanks for asking us your question about the Samsung Galaxy Watch Ultra. Yes, the Galaxy Watch Ultra bands can be easily removed and changed using a quick-release button mechanism. By pressing the button on the back of the watch, the strap pin retracts, allowing the band to be pulled out and swapped for a new one. If you have additional questions for us, please feel free to reach out to Support. Thanks for being a loyal Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionI had my watch ,would use it daily, loved it. I traveled to Virginia to visit my mother a couple weeks last year. Lost the watch, got zero notification it was left. Have called Samsung several times, very minimal help and zero replacement w/ full coverage

Asked 4 months ago by mia.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)

• A:Answer YES! Use the watch everyday in some aspect of my life. Don't know how I lived without it

  Answered 4 months ago by AnthonySVerified Purchase

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Q: QuestionDo I need to be close to the phone to answer or call on my watch???

Asked 4 months ago by JAM.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)

• A:Answer No, you do not need to be close to your phone. You can make and receive calls directly on the watch over the cellular network, just like a phone, even if your phone is at home.

  Answered 3 months ago by Techgeek

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Q: QuestionIs it waterproof?

Asked 4 months ago by SSS.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)

• A:Answer Hi there SSS, thanks for reaching out with your question about the Samsung Galaxy Watch Ultra. No, the Galaxy Watch Ultra is not waterproof, however, it is water resistant with a 10 ATM rating (up to 100 meters for 10 mins) and an IP68 rating (up to 1.5m for 30 mins). If you have additional questions for us, please do not hesitate to contact Support. Thanks for being a valued Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionIs this the Galaxy watch ultra titanium smartwatch 47mm lte FDA approved

Asked 5 months ago by Cliff.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)

• A:Answer Greetings Cliff, thank you for asking us your question about the Samsung Galaxy Watch Ultra. Yes, the advertised Galaxy Watch Ultra is FDA-approved for sleep apnea detection and for its irregular heart rhythm notification feature. Please keep in mind that the sleep apnea detection feature is not intended to replace a formal diagnosis or treatment by a clinician. It is also not for users who have already been diagnosed with sleep apnea. If you have any other questions for us, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra

  Answered 5 months ago by Samsung

  
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Q: QuestionCan you make and receive calls

Asked 5 months ago by TarekB.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2025)

• A:Answer Yes, you can receive and make calls, view your contacts, text messages, etc... This watch is awesome.!

  Answered 5 months ago by Johnny67

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Q: QuestionDoes it take blood pressure

Asked 5 months ago by Anonymous.

• A:Answer Yes it does take blood pressure Accurately.

  Answered 4 months ago by RonH

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Q: QuestionWhat warranty does your open-box products have?

Asked 5 months ago by Barac.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)

• A:Answer Its probably manufacturer warranty if its open-box but when you're a member at best buy anything you buy from them will get a 2 year warranty attached to it.

  Answered 1 month ago by SourSoap

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Q: QuestionIs this watch wifi

Asked 6 months ago by mas.

• A:Answer Yes

  Answered 4 months ago by AdepojuA

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Q: QuestionCan it accurately measure my blood pressure

Asked 7 months ago by Sam.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)

• A:Answer I didn't think this watch can perform this function, there's no metric on Samsung health on the watch. I use the Withings monitor to get this data into Samsung health.

  Answered 3 months ago by macbannai

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Q: QuestionDoes it check your oxygen, does it has EKG, does it alert you if you fall I got the samsung but stop functioning after i was in the swimming pool Thank you

Asked 7 months ago by Athena.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)

• A:Answer Greetings Athena, thank you for taking the time to ask us your question about the Samsung Galaxy Watch Ultra. Yes, the Galaxy Watch Ultra indeed features Blood Oxygen monitoring and an ECG function, which can be enabled and used via the Samsung Health Monitor app. This device also includes a "Hard Fall Detection" feature that can send an SOS message to your emergency contacts if it detects a hard fall, though you must ensure the feature is enabled on your watch and that the watch has a network connection to function. Please feel free to reach out to Support if you have additional questions or if you would like any further assistance. Thanks for being a devoted Samsung customer. - Debra

  Answered 7 months ago by Samsung

  
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