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  • QuestionTo get 2years LTE data promotion on the recently purchased my Galaxy watch8 LTE, do I have to activate my watch8 thru my cell phone provider, Verizon Wireless, first?

    Asked by Steve.

    • Answer Greetings Steve, thanks for asking us your question about the Samsung Galaxy Watch8. The promotion you're inquiring about the Free 2 years data and texting included, is through Google Fi on applicable devices. *Google Fi phone plan not required. No changes to your current phone number or plan required. 4G data speed is included with the offer up to 500 MB per month, after which usage, data will slow to 256 kbps. Data will be capped at 1 GB per month. Voice calling over LTE is not supported. Please update your new watch in the Galaxy Wearable app when update is available. Then once your device has been updated, please open the Galaxy Wearable app, navigate to your watch settings, then to mobile plans, and finally Setup mobile plans. You're all set after that! Feel free to reach out to Support if you think of any other questions you have. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionI am looking for a fall detection android phone.It must have fall alert for a senior. Do you have any?

    Asked by Anonymous.

    • Answer the galaxy 8 actually lists fall detection in its specifications

      Answered by Anonymous

  • QuestionCan I connect it with my iPhone 13 plus

    Asked by Anonymous.

    • Answer there's an app in the app store called "Merge" which links the galaxy watch to iphone

      Answered by davej

  • QuestionCan the band and face be swapped out

    Asked by Tink.

    • Answer Hello Tink, thank you for asking us your question about the Samsung Galaxy Watch8. Yes, you can swap out your watch band whenever you'd like. Check out, "How to change the band on your Samsung smart watch" if you would like to learn how. If you have any other questions for us or if you would like any further assistance, please feel free to reach out to Support, Thanks for choosing Samsung! - Debra

      Answered by Samsung

  • Questioncan you text back and forth with someone . responding your own message

    Asked by Mwdtsd.

    • Answer Howdy Michael, thank you for reaching out with your question about the Samsung Galaxy Watch8. Yes, you can absolutely text back and forth, including responding to your own messages, when utilizing the Galaxy Watch8. Please do not hesitate to reach out to Support if you have additional questions for us. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan you connect to any Samsung smart phone

    Asked by Watch.

    • Answer Hey Watch, thanks for reaching out with your question about the Samsung Galaxy Watch8. The advertised Galaxy Watch8 is compatible with phones with Android 11.0 or higher. Check out, "Samsung Galaxy smart watch and phone compatibility" if you would like to learn more about compatibility. Let us know if you have any other questions for us by reaching out to Support. Thanks for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionWhat does it mean by unlocked?

    Asked by Lovely.

    • Answer Hello there Susie, thank you for asking us your question about the Samsung Galaxy Watch8. In regards to smartwatches, The term unlocked typically describes a device that is not tied to a specific cellular carrier, allowing you to use it with any compatible network. It also implies that the device has LTE connectivity, which means it can function independently without your phone nearby, unlike Bluetooth/Wi-Fi-only models. Hope that helps answer your question! If you would like any further assistance, please do not hesitate to contact Support. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionIf i buy it from thus site in usa..will it work in my country and fit with our carrier ... or it is looked to work only in usa not abroad

    Asked by Kind.

    • Answer Hi there Kind, thank you for taking the time to ask us your question about the Samsung Galaxy Watch8. The advertised U.S. version of the Galaxy Watch8 may have limited LTE functionality while traveling abroad due to this device being built with LTE bands specific to US carriers. We suggest confirming your country's network supports this device's specific bands. The Watch8 will still function for basic features like Wi-Fi and Bluetooth, however, cellular connectivity could be restricted or unavailable depending on the carrier's network compatibility. If you have additional questions for us, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes the watch work with verison

    Asked by JaredmS.

    • Answer Aloha Jared, thank you for asking us your question about the Samsung Galaxy Watch8. Yes, the Galaxy Watch8 (LTE) can work under the Verizon Wireless network. If you have any other questions for us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a cherished Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan you display picture as your home screen?

    Asked by Domi.

    • Answer Aloha Domi, thanks for reaching out with your question about the Samsung Galaxy Watch8. Yes, you are able to use a picture as your home screen display by using a photo watch face. You can choose a watch face with different colors, styles, and information displayed. If you have additional questions for us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan you answer you phone with this watch?

    Asked by Pski1953.

    • Answer Hello Pski1953, thank you for asking us your question about the Samsung Galaxy Watch8. Yes, the Galaxy Watch8 is able to answer calls and texts directly on your device that are received on your paired device. However, to take advantage of Free 2 years data and texting included through Google Fi offered on applicable devices, please update your watch in the Galaxy Wearable app when update is available. Then once your device has been updated, please open the Galaxy Wearable app, navigate to your watch settings, then to mobile plans, and finally Setup mobile plans. *Google Fi phone plan not required. No changes to your current phone number or plan required. 4G data speed is included with the offer up to 500 MB per month, after which usage, data will slow to 256 kbps. Data will be capped at 1 GB per month. Voice calling over LTE is not supported. If you have any other questions, feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • Question1. Can I make voice calls over LTE in promotional 2 year google plan. If not is it a limitation or the plan or the device( I just bought watch 8 LTE). 2. I plan to change my carrier( from AT&T to T-Mobile in a couple of months)would it affect watch?

    Asked by Monica.

    • Answer Debra from Samsung said ( below) Google data is not used when making voice calls.

      Answered by Anonymous

  • QuestionHi, What if I am already a google fi customer? Thanks Naresh

    Asked by Nash.

    • Answer Salutations Nash, thank you for asking us your question about the Samsung Galaxy Watch8 with Free 2 years data and texting included. To take advantage of this promotion through Google Fi, please update your watch in the Galaxy Wearable app when update is available. Then once your device has been updated, please open the Galaxy Wearable app, navigate to your watch settings, then to mobile plans, and finally Setup mobile plans. *Google Fi phone plan not required. No changes to your current phone number or plan required. 4G data speed is included with the offer up to 500 MB per month, after which usage, data will slow to 256 kbps. Data will be capped at 1 GB per month. Voice calling over LTE is not supported. Feel free to contact Support if you have additional questions. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs the 2yr watch data plan through Google FI? If someone calls my cell phone (not on Google FI) will the watch ring? If I make a call from the watch will the person I am calling see my cell phone number as the one calling them?

    Asked by surfaceGo.

    • Answer The service only allows text and data, no calls.

      Answered by JoeW