“We bought the B650 sound bar and paired it with a nice Samsung LED tv we have had for a couple years. For some reason, the sound does not get very loud? Even turned up to 100? Can you explain what might be the problem?”

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• Hello Trego, Please contact Samsung Customer Service for step-by-step troubleshooting, we are here and happy to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. ~Samsung Solutions

  Answered by Samsung 2 years ago

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• Try turning up the volume on both the TV and the sound bar.

  Answered by Anonymous 2 years ago

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