“I know the soundbar display Dolby Atmos when it detects the signal from TV Input eArc. But for some reason sometimes the soundbar doesn't display Dolby Atmos when you play a Dolby Atmos movie. Can someone officially from Samsung answer this question?”
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Hi Toby! So that we can better identify the issue and troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Tim
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