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Try connecting the player to the second input of the soundbar, this may be the only solution .
Sorry, there was a problem. Please try again later.Hi ANnie! The soundbar will automatically switch sources to Bluetooth if it detects a device is trying to connect. Please be sure the soundbar is not paired with the TV or any other Bluetooth devices nearby. If the issue persists, please contact Samsung Customer Support at: 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week. ^Tim
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