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Customer reviews

Rating 4.6 out of 5 stars with 420 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 420 reviews
  • Cons mentioned:
    Pricey

    Rated 5 out of 5 stars

    i love my SAMSUNG - HW-Q950A 11.1.4 ch sound bar

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when looking to upgrade my current sound bar i wasnt originally looking to buy the biggest, baddest & definetely 1 of the newest, highest priced soundbars at that time. however when i came across the SAMSUNG - HW-Q950A 11.1.4 ch sound bar at best buy i was like a kid at a candy store. because i spend 90% of my life indoors at home a sound system this powerful with this many options and features was exactly what i needed regardless of the cost. even though the few people i do know thought i was crazy for buying such a large and expensive soundbar i just smiled and told them it would be worth it and it has peformed just as highly as i expected it to from the moment it was intstalled untill now.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    MOVIE THEATER SOUND!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the Q90A television and decided to pair it with the Q950A soundbar. I got everything plugged in, it synced right away and setup was a breeze, activated Q-sympathy and ran the Auto EQ feature. IT SOUNDS AMAZING! The soundbar is incredible, rear speakers are very strong, the bass is so strong from the sub that it was easily shaking my walls and Q-Symphony works great. Bottom line - invite your friends over because your front room will sound like a movie theater.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Amazing Dolby Atmos!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 950A is an amazing soundbar! The sound stage is grand and dialogue sounds great! I’ve had several soundbars in the past and I’ve had many issues with not being able to hear dialogue clearly. This is not an issue here. The subwoofer could use a little bit more punch but I’m am very impressed with the rear speakers. The audio does not cut out at all and that’s a huge deal! I was using the Sony HT-Z9F 3.1 channel Soundbar and it sounded great but the rear speakers I purchased separately always cut out. This soundbar comes with everything you need right out of the box! The Dolby Atmos is amazing and the rear speakers create a theater like experience! Great job Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazung theater surround sound dolby Atmos system

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound system I even owned, has a lot of features to get the top of the line if you buy this. It's a little more difficult to set-up if you don't want own a Samsung tv , im using a High end Hdr 4k .High recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Perfect for my needs/room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a JBL bar 9.1 previously. While it was a great sound bar, the soundstage and Atmos effects were not up to the level of what I was hoping for. When I hooked up the Q950a to my Sony TV I am mediately noticed the difference. I did experience some compatibility issues and sound cut outs. So I splurged for a Samsung Q 90a TV for better compatibility and the Q-symphony feature. It absolutely works flawlessly, and I could not be more impressed. The positional audio is noticeable and accurate. Some people have complained about the sub, but I moved it around to a couple spots in the room and have it tuned just right. It’s extremely punchy and well integrated with the right positioning. I highly recommend this set up for anyone looking for immersive and accurate Atmos positioning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable Sound Bar

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing sound bar and I had no issues making it pair with my Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Soundbar Hands Down!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I say room filler...I mean room "FILLER"! I'm not talking about a ton of noise. The Samsung - HW-Q950A 11.1.4ch separate sounds with perfection. You're not going to get that hollow sound from your sound bar like you would get from Sonos and other top rank sound bars and I have listened to them "ALL" before purchasing. The Samsung - HW-Q950A 11.1.4ch fills my 20x21 living room effortlessly with deep rich bass (stick you sub against a wall in a corner or point the speaker 3 to 4 inches from the wall...you will thank me later). The atmos effect will do (you cannot top wired in-ceiling quailty speakers period). I haven't had any issues with this deal and I watched(music) everything with this deal. I just need this to hold me down until I purchase my forever home and put my 2nd theater room together.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    If you’re thing about it, buy it!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best soundbar system ever. I was in search for great quality but discreet since it would be set in the living room so had to make sure wifey approved and she loves it!!!!!! Great sound and true wireless with no complaints about connectivity. The bass is insane and boomin!!!! Samsung you’ve done it again!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Lounino67!

      Thank you for purchasing our top-of-the-line Samsung 11.1.4ch HW-Q950A soundbar with Dolby Atmos and DTS:X bringing you 3D true surround sound. Your soundbar system is engineered with 22 speakers immersing you in sound.

      Flood the room with sound from all angles with the world’s first Dolby Atmos 11.1.4 Samsung soundbar for the ultimate audio entertainment experience.

      Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support.

      1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      Thank you,
      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Replaced my Bose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m replacing a Bose soundbar and have been hesitant to do it. I tried replacing with an LG atmos bar and it was terrible. I liked the dynamic range of the Bose better so I have been picky. I took a leap to try out a Samsung bar, but would have 60 days to return it if I didn’t like it. I do. It feels like it has great stereo separation. The surround feels full and the sub it there but doesn’t dominate the rest of the sound. I, actually, wouldn’t mind the sub to be a little fuller… but it isn’t bad at all. I probably wouldn’t buy the 950T because the surround speakers on this one - the 950A - have 3 speakers built in instead of 2. I would buy it again and am not disappointed at all with the purchase. I considered getting the full Bose setup with the 900 soundbar and 700 sub and 700 surround. I am sure it would sound great but would cost another $800 or so more than this entire setup. One note is that it is a fabric covering and is totally an animal hair magnet. Also, the information display is on the top of the bar where you cannot see it unless you are standing over it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar that can perform

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar was the main reason for purchasing the Samsung 75 class Q70A QLED Tizen Tv. Sound is Great. I put away my receiver, center channel, powered sub woofer, speakers cleaned it up with this sound bar and absolutely love it. So many speakers in the bar itself then the surround speakers have 3 more, so crank it up and you will feel movie theater sound you never thought you could get out of a sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    "Part Two"...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung/Magnolia sound bar was purchased alongside our 85" Samsung TV review separately. Realizing that the TV has it's own speakers but wanting a more richer fuller sound quality we elected to go this route... This set up has been nothing short of fantastic and I'd whole heartedly recumbent this sound bar to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Q925A is well worth the money and well spent. The comparison to my old one was well worth it for the Dolby atmos. If you're in Samsung ecosystem. This is a well worthy soundbar to pair with your Samsung tv. It sync with it so you only have to control it with one remote or use your Samsung phone to control it. Also watching it on a 85 inch makes it well home theater experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ever purchase! What a sound bar system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to go with my Samsung 85” 4K tv. It is awesome! A whole new experience. Love the sound, love the look. Could not ask for more. Bonus wireless rear speakers an subwoofer! DYNOMITE!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    make sure you check to see if (Hdmi earc) work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a soundbar for sale, so happy at the beginning because of the sound quality. Later, I tried to test the Dolby Atmos, found out it's not working. Then i was on the phone with samsung tech support for about 3 hours, found out the hdmi earc port is not working on the soundbar, and the tv didn't detect the soundbar on the port. So, I have been using it on the wifi mode because the earc port is not working. You can see it on my pic, it shows (Wifi) after the soundbar, no (earc hdmi) available. Make sure you check your as well, so that you can use dolby atmos and a better sound quality Sound quality is excellent even on the wifi mode, however, if you want dolby atmos, you gotta be on hdmi earc mode. Sadly, I have to replace it, and hopefully the replacement work out ok. I will keep you guys update.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Crazyjohnyw,

      Thank you for purchasing the HW-Q950A and for sharing the issues you are experiencing with the eARC connection. Your feedback is important to us and will be shared with our product teams. Here are a few troubleshooting steps to try before you go through the process of replacing the soundbar:

      1) Check whether the HDMI cable is correctly connected to the ARC terminal.
      2) Try setting the digital audio output setting on the TV to PCM
      3) Try a different HDMI cable. The cable should be a high-speed HDMI cable capable of 4K/30Hz
      4) HDMI-CEC may not be activated on the TV. Turn on the CEC on the TV menu. (Samsung TV: Home > Settings > General > External Device Manager > Anynet+ (HDMI-CEC) ON)

      Additionally, many issues that are software related can be resolved by re-initializing the Soundbar. While the set is on, press and hold the Vol+ and Vol- buttons on the Soundbar for about 6 seconds.

      If issues persist, please contact Samsung Customer Support for additional troubleshooting or warranty assistance. You can reach us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Awesome soundbar by Samsung

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of the best Soundbars I have ever seen much less heard unfortunately you can't adjust speakers separately you can adjust the rear from the front so you can't set your balance from your left to your right but still for being a soundbar and having a subwoofer it's awesome the subwoofer is a 8 inch sub it's in a box big enough to hold a 12" but it's an 8" and that thing if you crank it to 100% just rocks this place!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great surround sound system. I'll recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best soundbar money can buy. Comparable to some high-end receiver/speaker setups.

    I would recommend this to a friend
  • Cons mentioned:
    Pricey

    Rated 3 out of 5 stars

    Expensive for nothing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money at all! Regular cheaper model seems to do the same job!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi scott,

      I am sorry to hear you are not completely satisfied with the HW-Q950A Soundbar from Samsung. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support.

      You can reach us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Well done Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being Samsung's flagship soundbar, sub and surround model (for this year) the sound is superb. I am/have been a big audiophile/movie watcher and Atmos brings a whole new experience (definite upgrade/no question) from Dolby digital. The only complaint I have which is rectified in newer models is the felt on the soundbar and surround speakers (collects dust). Otherwise you can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Display

    Rated 5 out of 5 stars

    Grab while you can

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Bose Lifestyle174 135 system in our basement and while still sounding good it was time for a change. The one thing I wanted to do this time was get a system where I can add rear speakers as I sorely missed that true surround sound. Originally I wanted to get the Bose 900 or Sony A-7000 but by the time I added a subwoofer and rear speakers it was getting too expensive. I found the Samsung HW-Q950A as a "satisfactory" open box at our local Best Buy for $890 which was a perfect price. The reason it was rated as "satisfactory" was due to the damage to the box. I could tell by the tape packaging the box was not previously opened and when I opened it when I got home I was glad to see I was right. Set up was fairly straight forward and I set it up with my Sony A9G TV. At first there was an issue with the synching of the video and the sound but after changing one setting on the TV that was resolved. The sound itself was better than I expected as I always preferred companies that focused on sound such as Bose, Sennheiser, MartinLogan, etc. I am not an audiophile but I can hear some differences. Highs and mids were great. The bass could be stronger but I'm pretty sure I can tweak that through the SmartThings app. Tried a few different scenes from "Ready: Player One", "Top Gun: Maverick", and "The Greatest Showman" and they all sounded excellent. The 2 channels in each rear speaker with the upfiring enhanced the experience more than I expected them to. I have a few complaints but with the price point I got the system at they are issues I can deal with: * Subwoofer could be stronger, but I am going to play with the settings so the problem can be on me * The display window is on top of the soundbar, not the front, which makes adjusting a bit of a pain * 6 foot power cords for the rear speakers. Can't think of too many scenarios where that's helpful * And this one is on me because having a Sony TV, but the volume numbers between the TV and the soundbar misalign. So if the TV goes down to zero and the soundbar is at 10, I can't lower the soundbar any more unless I get the soundbar remote. Kind of defeats one of the main benefits of ARC/eARC * My house is configured with Google Assistant which this doesn't support. Not the worst thing as I can just go through the TV Since this is a discontinued series is it worth getting over the Q990B? The Q990B looks better (no cloth protecting the grills/speakers) and has the text in the front, and may be a little more configurable but these are features not enough to warrant the price difference. Get the HW-Q950A while you can. You won't be disappointed.

    I would recommend this to a friend