Questions & Answers

Q: QuestionCan I connect the soundbar to my TV wirelessly?

• A:Answer Yes, you can connect the soundbar to your Samsung TV wirelessly via Wi-Fi or Bluetooth without needing messy cables.

Q: QuestionWhat is SpaceFit Sound Pro Plus?

• A:Answer SpaceFit Sound Pro Plus is a feature that uses sensors embedded in the soundbar to automatically tune and calibrate the sound to your room, ensuring clear and immersive audio regardless of the room layout or speaker placement.

Q: QuestionHow does the soundbar integrate with smart devices?

• A:Answer This soundbar integrates with your favorite voice assistants and smart services, such as Alexa built-in, Googlecast, Airplay 2, and more, allowing you to connect your devices and control everything seamlessly.

Q: QuestionWhat is Q-Symphony?

• A:Answer Q-Symphony enhances your audio experience by enabling the Samsung TV and soundbar speakers to work together, creating a more immersive and nuanced sound.

Q: QuestionWhat type of surround sound does this soundbar support?

• A:Answer This soundbar supports Dolby Atmos, providing a legendary 3D sound experience.

Q: QuestionHow does Active Voice Amplifier (AVA) Pro enhance dialogue clarity?

• A:Answer AVA Pro analyzes background noise in both the room and the content you're watching, automatically enhancing voices in the scene to ensure dialogue is heard clearly.

Q: QuestionWhat rear speakers are compatible with this unit?

Asked 10 months ago by TCLfan.

• A:Answer Hello TCLfan, The HW-Q800F is compatible with the SWA-9500S Wireless Rear Speaker Kit. ~ Samsung Solutions

  Answered 10 months ago by Samsung

  
  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat rear speakers can i use with the HW-Q800F 5.1.2 sound bar?

Asked 6 months ago by Dwight.

• A:Answer Hello Dwight! The SWA-9500S Wireless Rear Speaker Kit is compatible with the HW-Q800F Soundbar. ~ Samsung Solutions

  Answered 6 months ago by Samsung

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionThe Q800D and Q800F Is there a difference between them and which one is better? Especially for watching movies and series

Asked 9 months ago by Ali87.

• A:Answer Hello Ali87! The Q800F is the newer model, and while both the Q800D and Q800F feature the same 5.1.2-channel setup with Dolby Atmos and DTS:X, there are a few key differences. Sound quality for movies and series is excellent on both — you’ll get immersive surround sound, clear dialogue, and powerful bass either way. However, the Q800F offers upgrades, including improved wireless connectivity (Bluetooth 5.2), added support for streaming features like Chromecast built-in and AirPlay 2, and a newly designed and compact subwoofer. If you're deciding between the two, the Q800F is the better long-term pick, especially for smart home integration and streaming flexibility. ~ Samsung Solutions

  Answered 9 months ago by Samsung

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this model have a feature to reduce sudden loud sounds such as explosions, gunfire, etc? Frequently called a "night" listening mode. If not, which Samsung model might have that feature?

Asked 3 months ago by ProfiTaker.

• A:Answer It does have a "night mode" but you have to go through the Smart things app in order to turn it on and off.

  Answered 3 months ago by JohnHVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you connect samsung wireless speakers with this model for surround experience

Asked 8 months ago by Bigdawg.

• A:Answer Hello Bigdawg. Yes, the HW-Q800F Soundbar is compatible with the SWA-9500S Wireless Rear Speaker Kit. ~ Samsung Solutions

  Answered 8 months ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionThe description says the soundbar alone weighs 27lbs. Is this accurate? That’s kind of heavy for many soundbar brackets for wall tv mounts.

Asked 2 months ago by Dennis.

• A:Answer Hi Dennis! The HW-Q800F Soundbar weighs 11.2 lbs, and the Subwoofer weighs 15.9 lbs. ~ Samsung Solutions

  Answered 2 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this have optical input?

Asked 2 months ago by Dean.

• A:Answer Hello Dean! Yes, the HW-Q800F does feature optical connectivity. ~ Samsung Solutions

  Answered 2 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this soundbar still work as designed if its put in a recessed area in my wall under the TV?

Asked 2 months ago by Stacy.

• A:Answer Hi Stacy, The HW-Q800F Soundbar uses front-firing and up-firing speakers (Dolby Atmos), which require open space to project sound properly. If the soundbar is pushed back into a wall cavity or enclosed on the sides or top, you may experience reduced dialogue clarity and diminished Atmos height effects. For best results, position the soundbar so the front is flush with or slightly extends past the wall opening, keep the top fully unobstructed for the up-firing speakers, and avoid tight side walls, as they can reflect or trap sound and reduce overall audio performance. ~ Samsung Solutions

  Answered 2 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this sound bar compatible with an LG smart tv?

Asked 3 months ago by Mike.

• A:Answer Hi Mike! The HW-Q800F can connect to your LG TV: HDMI (ARC), digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these three audio connections, you should have no issue connecting the soundbar to your TV. ~Samsung Solutions

  Answered 3 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you lower the Background Music Channels on this soundbar without having the extra rear speakers? I am trying to find a soundbar that can isolate the Voice Dialogue better by lowering background noise, as my Mom is getting hard of hearing. Thank you.

Asked 3 months ago by Amirakt.

• A:Answer You can lower the bass, you can hear voices mpre clearly

  Answered 3 months ago by DarenL

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it have an optical input?

Asked 4 months ago by Gjsmith.

• A:Answer yes

  Answered 4 months ago by CleberVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this come with a wall mount in the box or do you have to purchase one separately?

Asked 4 months ago by Imrazor2002.

• A:Answer Yes it comes with mpunt

  Answered 3 months ago by DarenL

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the system wireless Bluetooth connectivity?

Asked 5 months ago by Anonymous.

• A:Answer Yes, you can connect bluetooth, optical or HDMI

  Answered 3 months ago by DarenL

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)