I wasn't able to find warranty information on this refurbished product. Is there a warranty? Which company refurbished it? What does refurbished mean? Thanks. null

Question

Simone · Accepted Answer

Marty,
The phone was refurbished by Samsung. However, the warranty would be hard to be used if you needed in my opinion. My phone came missing accessories that were mentioned in the description of the phone. Samsung did not help me and told me to contact Best Buy. Best Buy referred me back to Samsung. So I figured it would be challenging to use your warranty. Best Buy told me they do not guarantee that all parts and accessories will be with the phone.

CAPTAINVIDEO · Answer

I had a problem with the cell phone. I returned it to the store within 14 days and received a refund. The Best Buy GEEK SQUAD Refurbished the unit. 
Refurbished - The cell is repaired and a new screen, case, etc is installed. The cell looks like a new cell. You can't tell the difference between a refurbished and new cell phone by looking at them.

“I wasn't able to find warranty information on this refurbished product. Is there a warranty? Which company refurbished it? What does refurbished mean? Thanks.”

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