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Hi there! According to the user manual for this model (https://bit.ly/3DkHRDE), you are correct that it should come with the guide covers. We would like to help get this corrected for you. Please reach out to us directly with your purchase receipt available. You can reference ticket number 1143941248, and contact us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
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