Questions & Answers

Q: QuestionI chatted with Samsung support and they said yes, but just wondering if anyone has experience setting up this pedestal on the washer with the dryer/unit stacked. Any issues?

Asked 3 years ago by LDawg.

• A:Answer Hi Lardawg, Thank you for asking about setting up the pedestal. I highly suggest checking the user's manual link for the installation guide. Here's the user's manual link: https://downloadcenter.samsung.com/content/UM/202207/20220708152818939/PEDESTAL-DC68-02931D-03.pdf If you have inquiries and need further assistance in the future, you can contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Once you contact us, you can provide this reference number 1144899780. Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 3 years ago by Samsung

  
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Q: QuestionWill my new WF45B6300AW washer fit on my old WE357A0W pedestal?

Asked 3 years ago by Pedestal.

• A:Answer Hello, Thank you for reaching out. We appreciate you informing us of your inquiry if your new washer with model number WF45B6300AW fits on your old WE357A0W pedestal. We understand this information's importance, and we'll be glad to look into this for you. As per checking, your new Samsung washer fits with WE402NW/A3 pedestal. Visit samsungparts.com should you wish to purchase a pedestal. You may also check your Samsung washer's user manual for information about installation requirements when installing your appliance with a pedestal for reference. See page 21. https://downloadcenter.samsung.com/content/UM/202207/20220701141448786/WF6300B_SimpleUX_UM_DC68-04355A-02_EN_CFR_MES.pdf Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Your Reference Ticket Number: 1144741438 Thank you, and stay safe! -Angelica

  Answered 3 years ago by Samsung

  
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Q: QuestionIs the Samsung pedestal compatible with my Samsung stackable washer/dryer?

Asked 3 years ago by tmcarreon.

• A:Answer Hello tmcarreon, Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if this pedestal is compatible with your Samsung stackable washer/dryer. We understand how important this information is for you, and we're here to help. As per checking, this pedestal is compatible with Samsung 27" wide Front Load washers and dryers. We suggest checking your washer's user manual to know the complete specifications. Visit samsungparts.com should you wish to purchase a pedestal. You may reach out via our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144509961 -Angelica

  Answered 3 years ago by Samsung

  
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Q: QuestionI have a new dryer (DVE45R6300V) that uses this pedestal, but I have an older washer that I want to get a pedestal for also. Will this pedestal fit the WF405ATPASU/AA washer?

Asked 4 years ago by Anonymous.

• A:Answer The 357 pedestal is not available anywhere as our washer is older. That's why I'm asking if this pedestal will work with my washer.

  Answered 4 years ago by Anonymous

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Q: QuestionHi All - I currently have a stacked washer/dryer but can't bend to access the washer anymore so want to destack, put both on separate pedestals - is this possible with this pedestal?

Asked 4 years ago by Ria.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Platinum

• A:Answer Hello Ria, the pedestals are to lift your Samsung front load washing machine or dryer by more than a foot for a more convenient height. The pedestal is not compatible if the units are stacked. We think you for being a Samsung customer. ^Lena

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this pedestal Compatible with DVE45M5500P/a3

Asked 4 years ago by PIRATES.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Platinum

• A:Answer Thanks so much for asking! Here is a link (https://bit.ly/3DTDXTR) to a full list of all models currently compatible with this pedestal. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionGetting a single unit washer in 24" wide x 25" deep. Will this hold it properly as it spins. What are dimensions? I don't want it to spin itself off if it doesn't hold firmly this non standard 27" x 35

Asked 4 years ago by Sam.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Platinum

• A:Answer Then answer provided by you with a link did not work as a link. So far this site has not been helpful to find an answer to my question

  Answered 4 years ago by SamO

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Q: Questionis this pedestal compatible with Samsung washer model wf210anw/xaa and Samsung electric dryer modeldv210aew/xaa? Mfgd. 8/2011

Asked 4 years ago by cr.

• A:Answer Great question, cr! First, here's a link (https://bit.ly/3yRi0Bm) to all the compatible models for this pedestal. Since the washer and dryer you mentioned are not listed, I looked them up as well. The washer model WF210ANW/XAA and dryer model DV210AEW/XAA will require pedestal model WE357A7W. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this compatible with DV231AEW AND WASHERWF231?

Asked 5 years ago by Randy.

• A:Answer NO, the washer is a different pedestal than the dryer

  Answered 5 years ago by DavisVerified Purchase

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Q: QuestionWill this pedestal work with a 24 inch wide Samsung washing machine?

Asked 5 years ago by 24inchwideSamsung.

• A:Answer Thanks so much for asking! Here is a link (https://bit.ly/3rSZ8PP) to a list of all compatible models for this pedestal. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionIs this compatible with WV60M9900AW and DVE60M9900W

Asked 5 years ago by BRP.

• A:Answer Is this compatible with WFW2H5200AW/A2

  Answered 5 years ago by Kirk

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Q: Questioncan you double stack these under a washer and dryer?

Asked 5 years ago by Angela.

• A:Answer The answer is No. You can only have one under each washer / dryer. Also you cannot use this if you stack your washer and dryer. Hope this helps. They are quite tall and so are the washers and dryers that go on top.

  Answered 5 years ago by HomzVerified Purchase

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Q: QuestionWill my old Samsung pedestals work with a new Samsung washer and dryer.

Asked 6 years ago by Kathy.

• A:Answer Hey there Kathy! This link (https://bit.ly/34RqXeJ) has all the compatible models for this pedestal. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionIs it compatible with WF42H 5200W? I don’t see it listed!

Asked 6 years ago by HY.

• A:Answer Hi HY! I checked our compatible products page (https://bit.ly/2QEcZta) and it does not list washer model WF42H5200W as a compatible model. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionHow much weight can this product handle?

Asked 3 years ago by LadyGBiz.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Ivory

• A:Answer Why is Samsung so wishy washy on this question? One response is that stacked units can be placed on a pedestal. The next answered question by Samsung states units cannot be stacked on a pedestal. What gives Samsung? Does each responder make up their own responses? Please bring a clear unified response to this question (please).

  Answered 2 years ago by demoguy

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Q: QuestionWhat are the outside dimensions: Width Depth Height

Asked 4 years ago by JFW.

• A:Answer Hello JFW! The Width is 29.7 inches. The depth is 33 inches and the height is 15.5 inches. ^Nic

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this this pedestal compatible with Samsung washer model number W545N5300AW/US ?

Asked 5 years ago by Joe.

• A:Answer Yes, and the wife loves it!

  Answered 5 years ago by CharlieVerified Purchase

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Q: QuestionDoes the pedestal drawer come in a pair or has to be purchased separately? Is the pedestal compatible with washer model#DVG45R6300C and dryer# WF45R6300AC?

Asked 5 years ago by Shelly.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Champagne

• A:Answer We had to purchase 2.

  Answered 5 years ago by WolfspiritVerified Purchase

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Q: Questionwill samsung base # we 357 work with samsung washer # nwf42h5000aw ?

Asked 6 years ago by toms.

• A:Answer Here is a link that contains all models compatible with this pedestal, toms (http://bit.ly/2ToUBWO). ^Lo

  Answered 6 years ago by Samsung

  
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