“I have an IPhone 15 Plus, but it cannot detect my drive. HELP!”
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Hi, we're sorry to hear that. Please note that the iPhone 15 Plus uses a USB-C port, so please make sure that the drive is fully inserted. If the drive is still not detected, restarting the iPhone and checking for the latest iOS updates may help. Please see (https://support-en.sandisk.com/app/answers/detailweb/a_id/52005). Also, please see if the drive is detected and accessible using Apple's Files app. If the issue continues, you can open a ticket at (https://shop.sandisk.com/support/contact-us).
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