A:AnswerHi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
A:AnswerHi, please be informed that you can use this SanDisk iXpand Go Flash Drive with an iPhone 7 and an iPhone XR (one at a time) to transfer data from your iPhones to the iXpand Drive and vice-versa. In order to use this iXpand Drive with your iPhones, please install the iXpand Drive Application from the Apple App Store in both your iPhones. If you wish to get help from our support staff for the same, please feel free to contact SanDisk® Support at 1-866-SANDISK and we would be glad to assist you.