“Why are some of my pics transferred as Heic files? How can I transfer those to jpeg? I can’t bring the picture up. Also, my “live” pics are transferred as a video-paired. What does this mean?”
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Go to Setting Camera Format Select “most compatible” will change to jpeg
Sorry, there was a problem. Please try again later.Hello, In order to know how to transfer pictures to the drive in JPEG file format you may refer to the below mentioned link: -- https://kb.sandisk.com/app/answers/detail/a_id/20535 For further assistance, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care.
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