Questions & Answers

Q: QuestionWhat is the storage capacity of this SanDisk flash drive?

• A:Answer This SanDisk flash drive has a storage capacity of 128GB.

Q: QuestionCan I use this flash drive with my computer?

• A:Answer Yes, this flash drive is compatible with both PC and Mac computers.

Q: QuestionWhat type of connector does this flash drive use for iPhone compatibility?

• A:Answer This flash drive uses a Lightning connector for compatibility with iPhones and iPads.

Q: QuestionHow fast is the data transfer speed on this SanDisk flash drive?

• A:Answer This flash drive boasts a maximum read speed of 90 megabytes per second.

Q: QuestionCan I download photos and videos onto this device from my iPhone 7 then transfer them to my PC?

Asked 6 years ago by Jim.

• A:Answer Hello, I am able to download photos, videos, notes, etc. from my iPhone 8 and then transfer everything to my PC. It is actually a very simple process to complete.

  Answered 6 years ago by KeithVerified Purchase

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Q: QuestionWill this work on my iPhone SE?

Asked 5 years ago by Amateur.

• A:Answer Hi, please be informed that you can use this SanDisk iXpand Go Flash Drive with your iPhone SE to transfer data from your iPhone to the iXpand Drive and vice-versa. In order to use this iXpand Drive with your iPhone, please install the iXpand Drive Application from the Apple App Store in your iPhone. If you wish to get help from our support staff for the same, please feel free to contact SanDisk® Support at 1-866-SANDISK and we would be glad to assist you.

  Answered 5 years ago by SanDisk Team

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Q: QuestionWill it show the dates of pics when you took them?

Asked 4 years ago by Dot.

• A:Answer Yes, you can sort the backed up file using sorting functionality by Name, Date, Size etc. You may also refer to the below mentioned link : -- https://kb.sandisk.com/app/answers/detail/a_id/22808

  Answered 4 years ago by SanDisk Team

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Q: QuestionWill this work with ipad air 4th generation

Asked 5 years ago by Kimmy.

• A:Answer Hi, please be informed that this SanDisk iXpand Go Flash Drive cannot be directly connected to your iPad Air 4th Generation as the iXpand Go Flash Drive only has the USB Type-A connector and the lightning connector. On the other hand, the iPad Air 4th Generation only has a USB Type-C port and not the port for the connectors of the SanDisk iXpand Go Flash Drive. In this case, we suggest you to contact Apple Customer Support to know if it is possible to connect and access the iXpand Go Flash Drive to the iPad Air 4th Generation using a USB Type-C to USB Type-A adapter.

  Answered 5 years ago by SanDisk Team

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Q: Questionwhat if you are downloading alot of pictures and your phone needs recharged before it is complete?

Asked 2 years ago by Anonymous.

• A:Answer My wife's phone battery died half way through the transfer. She unplugged the flash drive, charged her phone, then plugged it back in. It continued to download where it left off without a problem.

  Answered 2 years ago by ScottSVerified Purchase

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Q: QuestionAfter transferring pictures from the phone - does it automatically delete those from the phone or do you need to go back and delete them yourself?

Asked 2 years ago by Lulu.

• A:Answer You can choose to delete all or pick and choose which ones to delete one at a time from your phone after you have taken it off!

  Answered 2 years ago by DcrossVerified Purchase

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Q: QuestionWould I be able to load it back to the phone? Thank you.

Asked 3 years ago by Tiaa.

• A:Answer Yes it allows you to load things back and forth between the devices.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionCan I remove pictures from my Apple IPad and download them on Windows 10?

Asked 3 years ago by Dar.

• A:Answer Yes, you can transfer files from an iPad equipped with lightning port to a computer using this SanDisk® iXpand Go Flash Drive. You will require iXpand Drive application to use it on an iPad or iPhone however, it will works as plug and play storage device when connected to a computer.

  Answered 3 years ago by SanDisk Team

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Q: QuestionWill this work with Iphone 12?

Asked 4 years ago by Anonymous.

• A:Answer Hi, please be informed that you can use this SanDisk iXpand Go Flash Drive with the iPhone 12 to transfer data from your iPhone to the iXpand Drive and vice-versa. In order to use this iXpand Drive with your iPhone, please install the iXpand Drive Application from the Apple App Store in your iPhone. If you wish to get help from our support staff for the same, please feel free to contact SanDisk® Support at 1-866-SANDISK and we would be glad to assist you.

  Answered 4 years ago by SanDisk Team

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Q: QuestionWondering if this product organizes photos by date and disregards duplicate photos.

Asked 4 years ago by KKM.

• A:Answer Please allow us to inform you that this Flash Drive is a storage device however, you can back files using automatic backup and it will not create duplicate file. You may also refer to the support information page of this Flash Drive using the below mentioned link: -- https://kb.sandisk.com/app/answers/detail/a_id/21959

  Answered 4 years ago by SanDisk Team

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Q: QuestionAm I able to choose which photos/videos from my camera roll will go onto this device or does it just automatically put all of them on?

Asked 4 years ago by Mama0906.

• A:Answer You can "select all' photos off your iPhone to transfer, or just select some to transfer. OR --- you can also "select all" photos from your iPhone to transfer, then click off those you do not want to transfer. Then do the transfer step.

  Answered 4 years ago by DuquVerified Purchase

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Q: QuestionCan I download Voice Memos to this?

Asked 5 years ago by Nikki.

• A:Answer Yes

  Answered 5 years ago by YTFamily

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Q: QuestionDoes this flashdrive preserve date and time stamps of the photos and videos copied from the iPhone?

Asked 7 months ago by osenochen.

• A:Answer Hi there, Yes - this drive works with the Memory zone app on lightning port iOS devices, it preserves the original date and time stamps of your photos and videos copied from your phone.

  Answered 7 months ago by SanDisk Team

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Q: QuestionWill this work on Windows 11

Asked 3 years ago by CMuddog.

• A:Answer Please allow us to inform you that all the SanDisk® USB Drives are plug & play storage device and it will work as expected if the host device support USB Drives.

  Answered 3 years ago by SanDisk Team

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Q: QuestionWill this work with an iPad Air 2?

Asked 4 years ago by Jen.

• A:Answer Yes, the SanDisk® iXpand Go Flash Drive is compatible with the Apple iPad Air 2.

  Answered 4 years ago by SanDisk Team

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