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I'm Assuming your iPhone pictures are set to their proprietary HEIC/HEIF/HEVC format which will not be natively viewable on windows PC. If you use it alot then I would change your iPhone camera settings to use a more compatible format (Settings-->Camera-->Formats-->Most Compatible) the other option and for already existing pictures you will have to google and find a "HEIC file converter" and convert your pictures to .jpg or your choice of windows formats.
Sorry, there was a problem. Please try again later.I can not comment on that issue since my IXpand has been misplaced.
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