“I bought this to backup photos, videos, music and contacts. It transferred the photos ok but no videos. The contacts transferred but are unreadable and no music was transferred. Is there a way to get them to work ? I have an IPhone SE.”
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Hi Gary, We are sorry for any inconvenience. We recommend that you please get in touch with our support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.sandisk.com/app/askweb). This way, the support team can help address your concern.
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