“I was able to set up my flash drive and transfer all of my files to it from my computer. When I plug it into my Microsoft Surface Pro (with Windows 10), the drive shows up when I plug it in, but I cannot get it to open. What do I do?”
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Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
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