Questions & Answers

Q: QuestionHow much faster is this flash drive compared to USB 2.0 drives?

• A:Answer This flash drive offers speeds up to 10 times faster than USB 2.0 drives.

Q: QuestionWhat is the maximum read speed of this flash drive?

• A:Answer The maximum read speed for this flash drive is 130MB/sec.

Q: QuestionIs this SanDisk flash drive compatible with older USB ports?

• A:Answer Yes, while it uses a USB 3.0 interface for optimal speed, it is backward compatible with USB 2.0 ports.

Q: QuestionWhat is the storage capacity of this SanDisk flash drive?

• A:Answer This SanDisk flash drive has a storage capacity of 512GB.

Q: QuestionWhat type of interface does this flash drive use?

• A:Answer This flash drive uses a USB 3.0 interface for fast connection speeds.

Q: QuestionCan I load movies on this drive and play them on my TV and Firestick or do I need to format the drive?

Asked 4 years ago by Dee81.

• A:Answer Hi, please be informed that all our USB Drives of 64GB and above capacity are pre-formatted in the "exFAT" File System and most of the TVs/ Media Players do not natively support reading USB Drives formatted in the exFAT File System. If your TV/ Firestick supports reading and playing movies stored on USB Drive that is formatted in the exFAT File System, then you can use this USB Drive with your TV/ Firestick, otherwise, you would need to format the USB Drive in a File System supported by your TV/ Firestick. If you wish to get help from our support staff for the same, please feel free to contact SanDisk® Support at 1-866-SANDISK and we would be glad to assist you.

  Answered 4 years ago by SanDisk Team

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Q: QuestionI noticed that this flashdrive ends with the code A46. Is this different than the one that ends with G46? This model: SDCZ48-512G-A46 Other model I saw: SDCZ48-512G-G46

Asked 4 years ago by Adaro23.

• A:Answer Please allow us to inform you that the suffix part (A46 & G46) of the part numbers are designed by the marketing department for distribution and marketing purposes and they are different for different regions. Both the part numbers are exactly of the same product and there is no difference in the specifications/features. Both come with same features, storage capacity and warranty. They are going to be the original products with manufacturer warranty.

  Answered 4 years ago by SanDisk Team

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Q: QuestionCan I download a cd onto this to be used on my laptop?

Asked 4 years ago by Jeff.

• A:Answer Please allow us to inform you that all the SanDisk® USB Drives are plug and play storage device and you can store any data on it. However, you will need to transfer files from CD to a computer and then to this USB Drive using drag/ drop or copy/ paste option.

  Answered 4 years ago by SanDisk Team

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Q: QuestionIs this compatible with Mac OS?

Asked 4 years ago by Greek.

• A:Answer Hi, please be informed that all our external storage devices including the USB Drives are simple plug and play storage devices which you can connect to your Windows/ MAC computers using the USB Type-C/A ports in order to transfer data to/ from this USB Drive.

  Answered 4 years ago by SanDisk Team

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Q: QuestionHi can this be used on a PS 4 ?

Asked 4 years ago by Kat.

• A:Answer Yes that's why I purchased this item just for that

  Answered 4 years ago by Jason

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Q: QuestioncAN A FLASH STICK transfer 5000 songs from itunes nd store for future use? Also what size Flash stick can hold that many songs?

Asked 5 years ago by cHUCK.

• A:Answer I have about 2600 songs and that takes up about 13gigs so a 32 gig drive should do it.

  Answered 5 years ago by MikeVerified Purchase

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Q: QuestionCan you install a Mac operating system such as Big Sur from this drive on to a computer?

Asked 5 years ago by Danny.

• A:Answer Hi, please be informed that if the Mac OS Big Sur can be loaded using an external USB Drive onto your Mac computer, then you can use this USB Drive for the same. We suggest you to contact Apple Customer Support in order to know how to install Mac OS Big Sur on your Mac computer.

  Answered 5 years ago by SanDisk Team

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Q: QuestionI want to save my videos and pictures on a picture keeper or similar device. I have an iPhone.

Asked 4 years ago by Patrick.

• A:Answer Please allow us to inform you that this USB Drive is not compatible with Apple iPhone. However, we manufacture separate drives for iOS devices which is iXpand Flash Drive. Please refer to the below mentioned link to know more : -- https://kb.sandisk.com/app/answers/detail/a_id/17174

  Answered 4 years ago by SanDisk Team

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Q: QuestionDoes this flash drive have password protection on it or would I have to go to SanDisk's Secure Access website to create a password?

Asked 5 years ago by PD.

• A:Answer Yes, it has Secure Vault which you password protect for sensitive files. And, it's easy to set up and you do not need to go to the SanDisk website to create a password.

  Answered 5 years ago by SteveVerified Purchase

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Q: QuestionI have a DELL Inspiron 15 3000. Is it compatible with SanDick-Ultra 512GB USB 3.0Type Flash with Hardware Encryption-Bank?

Asked 5 years ago by Tallman.

• A:Answer I have a Dell Inspiron E1505 with Windows Vista Home Premium. I plugged the San Disk Ultra 512 GB USB 3.0 into the laptop's USB 2.0 port and I am in business. Since you do not mention the Operating System, I would suggest this will work. I believe your Inspiron 3000 is much newer than my 2007 Inspiron E1505. The San Disk package indicates Windows 7, Windows 8, Windows 10, and MAC OS X v10.9+. HOWEVER, Windows Vista Home Premium also works. Suggest you verify the USB port on the computer works before spending $80 (with tax) on the product. If you have a USB 2.0 port or USB 3.0 port on the computer, it will most likely work. Good luck.

  Answered 5 years ago by ProtectingMyData

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Q: QuestionWhat the warranty for Sandusky usb the computer won’t read it If it doesn’t work do you take it back to best buy

Asked 2 months ago by Rob.

• A:Answer Hi Rob, thank you for reaching out to us. Please know that the SanDisk USB flash drives, like the Ultra USB 3.0, come with a limited warranty that varies by product model, which you can confirm by checking your product model at (https://support-en.sandisk.com/app/answers/detailweb/a_id/48391). If the drive doesn’t work and you’re within the seller’s return period, you can usually return or exchange it at the point of purchase. For warranty support beyond the return window, you can open a ticket at (https://support-en.sandisk.com/app/askweb).

  Answered 2 months ago by SanDisk Team

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Q: QuestionWhat USB or Flash Drive is needed for large downloads?

Asked 2 months ago by Precpup.

• A:Answer Hi there, Our flash drives are available in various capacities for different purposes. For storing large files, you may choose a compatible drive with high capacity as per your needs. If you need help choosing the best option, please reach out to us at: https://support-en.sandisk.com/app/askweb

  Answered 2 months ago by SanDisk Team

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Q: Questionis this flashdrive for PC or can I use on a console?

Asked 7 months ago by Liv21.

• A:Answer PC, Dell, HP, Leveno. …..the flashdrive has been used on all three…successfully.

  Answered 6 months ago by PositiveVerified Purchase

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Q: QuestionIs the Sandisk ultra usb 3.0 flash drive compatible with pc and Mac?

Asked 7 months ago by Steve.

• A:Answer Yes - I am using on both

  Answered 6 months ago by ChanaKVerified Purchase

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