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Hi Rob, thank you for reaching out to us. Please know that the SanDisk USB flash drives, like the Ultra USB 3.0, come with a limited warranty that varies by product model, which you can confirm by checking your product model at (https://support-en.sandisk.com/app/answers/detailweb/a_id/48391). If the drive doesn’t work and you’re within the seller’s return period, you can usually return or exchange it at the point of purchase. For warranty support beyond the return window, you can open a ticket at (https://support-en.sandisk.com/app/askweb).
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