“Just purchased this drive and it is not recognized by my phone”

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• We are so sorry to hear about your experience. Please ensure the drive is firmly connected to your host device and your host device is fully updated. If the issue continues, please get in touch with the support team for further assistance by opening a ticket at (https://support-en.sandisk.com/app/askweb)

  Answered by SanDisk Team 7 months ago

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