A:AnswerI believe they are supposed to get hot; after all, metals are very good heat conductors. Mine gets pretty hot when I transfer a lot of data to and from it.
A:AnswerPlease allow us to inform you that the SanDisk® Ultra Dual Drive Luxe 512GB is plug and play storage device. We provide PrivateAccess which is an optional software for data encryption and password protection.
A:AnswerPlease allow us to inform you that all the SanDisk® USB drives are plug & play storage device and you can store any type of data on it. For further assistance, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care.
A:AnswerPlease allow us to inform you that all the SanDisk® Drives are plug & play storage device and it will work as expected if the host device support USB Drives.
A:AnswerYes, the SanDisk® Ultra Dual Drive Luxe 512GB is compatible with the Samsung Galaxy S20 as it has a Type C port and supports OTG (On-The-Go). It is also compatible with computer which comes with Type C port.
A:AnswerHi, we would be happy to help, but it would be best to contact us directly so that we can provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
A:AnswerPlease allow us to inform you that the SanDisk® Ultra Dual Drive Luxe come with USB Type-A at one end and USB Type-C at other. It work as regular plug & play storage device when connected to a computer. For further assistance, please reach out to our support available at https://www.westerndigital.com/en-in/support/international-phone-numbers.
A:AnswerHi, please be informed that all the USB Drives of 64GB capacity and above are pre-formatted in the exFAT File System by default. You can possibly reformat it in the FAT32 File System using third party software according to your requirements. In order to know how to do the same, it would be best to contact the manufacturer of your computer.
