“So I saw where a customer who wrote that if you want to use the Keypad, then the APP is non-responsive and visa-versa. Does the product have a basic defec in that if I change the access code can I use it both with the keypad and the app ????”

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• You will not have any issues at all. You can use both.

  Answered by JLozada78 5 years ago

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• I have had no problem using the app AND keypad for this lock. My daughter comes in from school and uses the keypad, I get an alert on my phone that she has entered and then I lock It with the app.

  Answered by Agrant1 5 years ago

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• My lock works with both plus Amazon key app also.

  Answered by Gonzo 5 years ago

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