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Hey Herb - You can find information regarding the recommended maintenance schedule in your owners manual. If you are still having some trouble with your resistance not feeling quite right, we are happy to help! Our Live Chat team can be found online at https://www.bowflex.com/ by using the Live Chat link at the top right of the page when our agents are available. We are open Sunday – Saturday from 7am to 6pm PST. You can also speak us over the phone at (800) 605-3369, Monday – Friday from 6am to 5pm and Saturday from 7am to 4pm PST. - Schwinn Fitness Team
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