“I tried this bike out at a sporting good store. On the lowest level of resistance, there seemed to be a fair amount of resistance. Is that typical for these bikes? Or did they have some sort of setting that was adding pressure/resistance?”
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Hey there - We're glad to hear that you were able to try the bike before purchasing! If you are still having some trouble with the resistance, please don't hesitate to reach out to our Customer Care team so that we can help! Our Live Chat team can be found online at https://www.bowflex.com/ by using the Live Chat link at the top right of the page when our agents are available. We are open Sunday – Saturday from 7am to 6pm PST. You can also speak us over the phone at (800) 605-3369, Monday – Friday from 6am to 5pm and Saturday from 7am to 4pm PST. Happy riding! -Schwinn Fitness Team
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