“FOLLOW UP. HOOKED UP BOTH EXTERNAL HARD DRIVES, ON MY DESK TOP AND IT WILL NOT SHOW THE LOG IN SCREEN STILL. IT LIST THE NEW DRIVE AS AN ADDITIONAL NEW LETTER, BUT THE LOG IN SCREEN WILL NOT COME UP. IS THE UNIT FAULTY OR WHAT IS THE NEXT STEP?”
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Did you try going to settings and looking for your computers devices. If not, shut down, unplug you're seagate, replug it and restart your computer and it should show up. also try reinstalling by going to the seagate website and either reinstall or uninstall and reinstall. this is also done in uninstalling programs.
Sorry, there was a problem. Please try again later.Get a new Desk Top. I heard that there are some good deals at Best Buy.
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