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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,392 reviews
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    5 Tb, Will You Ever Need More?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Seagate 5 Tb External Hard Drive is not only built to last, but it performs better than you'd expect. Recommended for if you want a single location for all of your multimedia purposes. Whether if you love taking hundreds of HD pictures, shooting 1080p HD videos, or just love gaming and computer designing alike, this is the Hard Drive for you. Note: needs to stay plugged into an outlet while in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy for the photographer...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been backing up my photos on my home drive inside my tower PC and on DVD Disks for years. An additional external drive gives me the ability to not only have backups but now if there should be a fire or other home emergency I can quickly carry all home records & photos out easily by just picking up one little box. I feel like I now have the additional insurance that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Amazing Ext. Drive for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this drive along with an Xbox One S 500g. When I connected it to the Xbox, I was prompted to format and name the drive, nothing else. I've never used an ext. drive with a console, I highly recommend it to anyone who has too many games and not enough space. My favorite thing about this drive besides the space is the interface with consoles. You can set it as your default storage transfer all your games and apps over from the internal memory to the drive quickly, and once it is your main storage device you can access everything on the drive from the "My games and apps" tab on your dashboard seamlessly. I got this drive for $119.99 on sale and it was worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seagate is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying an external hard drive , seagate is the best to buy . I bought this 5tb for my box one. But I have one for each of my systems . PS3, ps4,wii u , Xbox 360, Xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    My new drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it it's not too big physically but it's huge storage wise!it was was easy to set up too!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    H-U-G-E External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a back-up drive for Carbonite Mirror Images. I was a bit concerned about other reviews regarding reliability. I've had the Seagate Backup Plus 5TB for a little over a month and have no complaints. It's quiet, fast and it has H-U-G-E storage space for my mirror images. Carbonite Mirror Image is accessing the drive constantly, so the drive gets a real workout.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great HDD for the price. I saw it at another store for $139.99 and Best Buy was selling it for $149.99. They matched the price. The Harddrive is good. I can back up files from my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 3 out of 5 stars

    Seagate - Backup Plus Desktop 5TB External USB 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage with good price compared to other hard drives in the market . However it does not work only with the usb cable connection with computer, it also needs to power adapter when using.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work great for me I still use it for my Xbox one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was able to install in minutes to my Xbox One to extend my hard drive from 1 terybyte to 6 ...now more games available to download...will also buy one again black Friday to set it up for wireless cloud onto my router at home....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage capacity

    Rated 5 out of 5 stars

    Great backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate - Backup Plus Desktop 5TB is a great drive for backing up files or offloading large data from my laptop to regain disk space. External USB 3.0/2.0 connections make it fast and simple to transfer information. Simple plug and use setup. Price was great and size is awesome for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Awesome piece of tech!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and format. Simple and compact. Works great with Xbox one and is very quiet. 5 TB to store games and dlc. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Couldn't be easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I configured my current PC on HP, and I have a 3TB hard drive with a secondary hard drive of 2TB. I can't believe it, but that is not enough due to my massive CD library. So, I needed even more storage. I bought this, and it is fantastic. Not to mention, it is just a plug and play. Now, what could be better than that? I own multiple Seagate products, and I am not sorry that I do. They always perform as promised, and are always much better than the competition. And, this one does not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage capacity

    Rated 5 out of 5 stars

    Great product great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this external hard drive every day and I just love how easy it is to save documents and photoes on it. I don't wan't to clutter my laptop hard drive so this was a great deal, I got it on sale and the price was great and I think I got a great value for my money. I would buy this product again for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity, Usb

    Rated 4 out of 5 stars

    Easy to connect and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent back up product that holds a ridiculous amount of data...and for a great price, you can't go wrong. Very easy to back up photos and videos. The Seagate drive is a part of my growing collection of hard drives -- for daily use and backups. Works fast on USB 3.0 for file transfers but as backward compatible with USB 2.0 as well. is very quiet and not hot at all not even warm to the touch.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity, Usb

    Rated 5 out of 5 stars

    Good, Large, semi-portable Harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive sports a large capacity, and is semi-portable for those who travel a lot. The unit can connect via USB 3, but is backward compatible to USB 2. File transfers move quickly (I had a sustained 38MB/s write) during my loading it out. It does an auto-spindown after ~5-mins of non-use, but spin right back up if you try to access it. I have not had any issues with this unit so far. It has an external, 12v power-supply, which powers the unit, which is why I call it "semi-portable". It comes with everything you need in the box, drive, USB cable, and p/s. Just add data!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Gets the Job Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this external hard drive to backup all my xbox one games. It's a great product, very thin device, doesn't take up much room. Easy to set up, gets the job done, tons of storage! Happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Simply Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate products always make me happy. In this case, this backup device is fast, quiet, reliable and efficient, and easy to work with as soon as it's out of the box. I'm very pleased with Seagate, again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage capacity

    Rated 5 out of 5 stars

    Great Hard Drive!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive was easy to set up and is very fast, nothing to complain about, Able to store lots of family and travel photos, Nice and easy to use dashboard and a very good price. Totally recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Reliable data storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a photography business and needed a reliable and large storage device to back up all my photos and business records. This 5 TB back up has the room for all my important information and is very reliable and easy to use.

    I would recommend this to a friend
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