Questions & Answers

Name: Setup for New Devices
Brand: Geek Squad®
SKU: 9131012
Price: 39.99 USD
Availability: InStoreOnly
Rating: 4.6 (953 reviews)

Setup for New Devices

SKU:: 9131012

User rating, 4.6 out of 5 stars with 953 reviews.

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Page Showing 241-260 of 263 questions

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QuestionGS...Just got my JBL XTREME portable Bluetooth speaker. Will not pair up with my Samsung Galaxy S 6 phone...Why or what should I do ?...Frustrated Ted
Asked 9 years ago by Ted.
- Answer You should bring it in to your local best buy store and have an Agent check it out.
  Answered 9 years ago by Lq8976
  Answer this question
QuestionI want to purchase a new Ipod. Can the songs purchased be transferred to the new from theold Ipod without using Itunes
Asked 9 years ago by yellowstone.
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QuestionI bought the smaller ipad pro, and I set it up. I would like to get some help on using the pencil. Can Geek Squad help me?
Asked 10 years ago by LindaK.
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QuestionBought an IPad Saturday and Geek Squad set it up and now I can't send emails. Can I get help over the phone or do I need to make an appointment.
Asked 10 years ago by Sue.
- Answer There is also an option to chat online with an agent. You can also call 1-800-GeekSquad.
  Answered 10 years ago by CommunityAnswer
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QuestionI received a Fitbit chargeHR as a gift but cannot set it up. May I bring it into the store for help at no charge? It was purchased at your store.
Asked 10 years ago by jana.
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QuestionProgram problemsI purchased a program and my laptop has a data execution prevention setting that cannot be edited Can you help me
Asked 10 years ago by Betty Boop.
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QuestionI bought a tablet and gave it away. How do they connect with you?
Asked 10 years ago by Anonymous.
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QuestionWhere are the directions for tablet set up?
Asked 10 years ago by Anonymous.
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Questioncan i buy a tablet there and get the set up in one visit without email?newbie here trying to save time and gas.
Asked 10 years ago by Peg.
- Answer Yep you sure can. You can also reserve a time to meet with an Agent to ensure you're not waiting in line. Here's the link: http://www.geeksquad.com/scheduling/schedule-a-reservation.aspx
  Answered 10 years ago by Anonymous
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QuestionWhy won't my tablet charge it's battery?It has been plugged in for 24hrs and the battery remains at 13%.
Asked 10 years ago by Anonymous.
- Answer Bring it in to your local Geek Squad store and have an Agent check it out.
  Answered 9 years ago by Lq89735
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Questionbloat wareWill the apps that I do not want be removed from the android tablet that I buy from best buy? I mean the apps that come with the pre-loaded software.
Asked 12 years ago by Anonymous.
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QuestionI am a geek squad subscriber. How do I make a geek squad in-store appointment?
Asked 3 months ago by Geo.
- Answer Yes how
  Answered 3 months ago by Anonymous
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QuestionHow do I make my geek squad support appointment?
Asked 8 months ago by Anonymous.
- Answer Need appointment for fire stick installation
  Answered 2 months ago by Anonymous
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QuestionCan I make an appointment for in store assistance from geek squad?
Asked 2 years ago by Peggy.
- Answer help, your website is impossible to use.
  Answered 1 year ago by extender
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QuestionAfter purchasing a phone at BB, I made an appointment with Geek Squad to transfer data to new phone & set up. Next day realized a SIM card was not installed for set up.Question, why would that have not been done to set the phone up?
Asked 2 years ago by Laura.
- Answer I’m really not sure. If it’s an iPhone 15. It doesn’t have a SIM card. Best Buy is pretty good at transferring but sometimes you have to leave the store for the process to complete.
  Answered 2 years ago by NicholasE
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QuestionIs there a fee associated with data transfers from a trade in phone to a new phone?
Asked 4 years ago by Rachel.
- Answer They charged me $40 per phone and basically made sure my Bluetooth is was connected to the new phone, then set phone down to help another customer. I followed the prompts and did it myself for two phones: total waste of $80. She tried to charge me on a 3rd phone, and I told her no…did it myself at home (took five minutes).
  Answered 4 years ago by Anonymous
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QuestionIf I buy a phone from best buy will they squad be able to transfer my old phones info to the new ones and also add my carrier? which is T-Mobile
Asked 4 years ago by jael.
- Answer Yes. Everything was transferred successfully
  Answered 4 years ago by Blondie
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QuestionI bought an iPhone to replace my old android. My android is going to die any moment so I would like to transfer my data but the android doesn’t work right. Can the Geek squad transfer it and how much is the charge? I didn’t buy the phones from Best Buy.
Asked 5 years ago by Tracey.
- Answer Yes the squad can. They did mine in store. Took 5 minutes. Best Buy tech’s are great.
  Answered 5 years ago by Foggy
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QuestionI bought a whistler handheld radio scanner. Do you program handheld radio scanners?
Asked 6 years ago by kcole62.
- Answer Hi there. Thank you for your question. We might be able to help out with that. We'd recommend connecting with your local Geek Squad. You can find information about your local store at www.bestbuy.com/storelocator.
  Answered 6 years ago by GeekSquadSupport
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Questionmy mp3 player headphone jack is mess up how much will it be to repair it?
Asked 6 years ago by Anonymous.
- Answer Repair situations are frustrating and we regret you're having to cope with one right now. We recommend that you consult a Geek Squad Agent to discuss your available options. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.
  Answered 6 years ago by GeekSquadSupport
  Answer this question

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Questions & Answers

Setup for New Devices

Q: QuestionGS...Just got my JBL XTREME portable Bluetooth speaker. Will not pair up with my Samsung Galaxy S 6 phone...Why or what should I do ?...Frustrated Ted

Q: QuestionI want to purchase a new Ipod. Can the songs purchased be transferred to the new from theold Ipod without using Itunes

Q: QuestionI bought the smaller ipad pro, and I set it up. I would like to get some help on using the pencil. Can Geek Squad help me?

Q: QuestionBought an IPad Saturday and Geek Squad set it up and now I can't send emails. Can I get help over the phone or do I need to make an appointment.

Q: QuestionI received a Fitbit chargeHR as a gift but cannot set it up. May I bring it into the store for help at no charge? It was purchased at your store.

Q: QuestionProgram problemsI purchased a program and my laptop has a data execution prevention setting that cannot be edited Can you help me

Q: QuestionI bought a tablet and gave it away. How do they connect with you?

Q: QuestionWhere are the directions for tablet set up?

Q: Questioncan i buy a tablet there and get the set up in one visit without email?newbie here trying to save time and gas.

Q: QuestionWhy won't my tablet charge it's battery?It has been plugged in for 24hrs and the battery remains at 13%.

Q: Questionbloat wareWill the apps that I do not want be removed from the android tablet that I buy from best buy? I mean the apps that come with the pre-loaded software.

Q: QuestionI am a geek squad subscriber. How do I make a geek squad in-store appointment?

Q: QuestionHow do I make my geek squad support appointment?

Q: QuestionCan I make an appointment for in store assistance from geek squad?

Q: QuestionAfter purchasing a phone at BB, I made an appointment with Geek Squad to transfer data to new phone & set up. Next day realized a SIM card was not installed for set up.Question, why would that have not been done to set the phone up?

Q: QuestionIs there a fee associated with data transfers from a trade in phone to a new phone?

Q: QuestionIf I buy a phone from best buy will they squad be able to transfer my old phones info to the new ones and also add my carrier? which is T-Mobile

Q: QuestionI bought an iPhone to replace my old android. My android is going to die any moment so I would like to transfer my data but the android doesn’t work right. Can the Geek squad transfer it and how much is the charge? I didn’t buy the phones from Best Buy.

Q: QuestionI bought a whistler handheld radio scanner. Do you program handheld radio scanners?

Q: Questionmy mp3 player headphone jack is mess up how much will it be to repair it?

QuestionGS...Just got my JBL XTREME portable Bluetooth speaker. Will not pair up with my Samsung Galaxy S 6 phone...Why or what should I do ?...Frustrated Ted

QuestionI want to purchase a new Ipod. Can the songs purchased be transferred to the new from theold Ipod without using Itunes

QuestionI bought the smaller ipad pro, and I set it up. I would like to get some help on using the pencil. Can Geek Squad help me?

QuestionBought an IPad Saturday and Geek Squad set it up and now I can't send emails. Can I get help over the phone or do I need to make an appointment.

QuestionI received a Fitbit chargeHR as a gift but cannot set it up. May I bring it into the store for help at no charge? It was purchased at your store.

QuestionProgram problemsI purchased a program and my laptop has a data execution prevention setting that cannot be edited Can you help me

QuestionI bought a tablet and gave it away. How do they connect with you?

QuestionWhere are the directions for tablet set up?

Questioncan i buy a tablet there and get the set up in one visit without email?newbie here trying to save time and gas.

QuestionWhy won't my tablet charge it's battery?It has been plugged in for 24hrs and the battery remains at 13%.

Questionbloat wareWill the apps that I do not want be removed from the android tablet that I buy from best buy? I mean the apps that come with the pre-loaded software.

QuestionI am a geek squad subscriber. How do I make a geek squad in-store appointment?

QuestionHow do I make my geek squad support appointment?

QuestionCan I make an appointment for in store assistance from geek squad?

QuestionAfter purchasing a phone at BB, I made an appointment with Geek Squad to transfer data to new phone & set up. Next day realized a SIM card was not installed for set up.Question, why would that have not been done to set the phone up?

QuestionIs there a fee associated with data transfers from a trade in phone to a new phone?

QuestionIf I buy a phone from best buy will they squad be able to transfer my old phones info to the new ones and also add my carrier? which is T-Mobile

QuestionI bought an iPhone to replace my old android. My android is going to die any moment so I would like to transfer my data but the android doesn’t work right. Can the Geek squad transfer it and how much is the charge? I didn’t buy the phones from Best Buy.

QuestionI bought a whistler handheld radio scanner. Do you program handheld radio scanners?

Questionmy mp3 player headphone jack is mess up how much will it be to repair it?