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Setup for New Devices

SKU: 9131012
Sold byBest Buy

Customers are saying

Customers love the 'Setup for New Devices' service, especially the data transfer and ease of use. Customers also appreciate the smooth setup, knowledge, service, and speed. However, some customers reported issues with the motherboard, hard drive, sound output, and price.

Generated by AI based on customer reviews.
Features
  • Get your device up and running

  • We'll perform any first-time setup and make sure your device is ready to use.

  • Create individual accounts

  • If requested, we can set up separate accounts for each user, and give you control over your children's accounts.

  • Update software and firmware

  • We'll install all needed updates, including map updates for GPS-enabled devices.

  • Test your device and network connectivity

  • We'll make sure your device works like it should, and is able to connect to Wi-Fi and Bluetooth.

  • Learn how to use your device at home

  • If there is additional setup required when you get home — such as connecting to your home network or a TV — we'll show you how to do it.

  • Note:

    This service does not include installation of a protective screen shield or optimizing system and power settings.

See all features
Specifications
  • Service Category
    Stand Alone
    Service Location
    Store
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Reviews

Customers are sayingCustomers love the 'Setup for New Devices' service, especially the data transfer and ease of use. Customers also appreciate the smooth setup, knowledge, service, and speed. However, some customers reported issues with the motherboard, hard drive, sound output, and price.
This summary was generated by AI based on customer reviews.
  • Data Transfer (84)
  • Ease of use (75)
  • Setup (43)
  • Knowledge (30)
  • Service (28)
  • Hard Drive (4)
  • Motherboard (4)
  • Price (4)
  • Sound Output (3)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    A smooth phone set up process

    The Geek Squad staff did a great job setting up my new iPhone 14 Pro Max so that every thing worked smoothly.

    Posted by Rich

  • Rated 5 out of 5 stars

    The football soccer ⚽

    Tha is very good , no problem and then I don't have issues with everything that it is amazing

    Posted by FedericoJ

  • Rated 5 out of 5 stars

    May first IPad

    With my new iPad, I bought the Office 365 program. The Best Buy Support staff helped me figure it out professionally and in an accessible way.

    Posted by TatianaA

  • Rated 5 out of 5 stars

    Exceptional service

    The customer service was excellent! Adding to the fact that the problem was solved and within a day I had my MacBook fixed. :)

  • Rated 5 out of 5 stars

    Friendly and knowledgeable customer service

    Representative was extremely knowledgeable and friendly. I'm over 70 and had no desire to try and transfer data from my old phone to the new one. She did it in no time and everything transferred perfectly.

    Posted by PattiN

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Setup for New Devices
Setup for New Devices

In-Store Setup for New Devices: Whether you purchase your product from Best Buy or somewhere else, we've got the expertise to set it up for you. Get all kinds of products up and running at your local Best Buy store, including:Health and fitness trackersSmartwatchesDigital cameras and camcordersiPods and MP3 playersDigital media playersGPS unitsGaming systemsPlus, many more to get your device set up at a Best Buy store near you. Choose "Schedule Now," your local store, and then "Speak with an Agent."

Virus Removal & Operating System Repair
3.7(41)

A Geek Squad Agent will remotely help you repair operating system issues, remove any viruses or malware, install or repair one security software application (cost of software not included), and perform an OS Tune Up.

New Computer or Tablet Setup without Data Transfer

Save yourself time and have the job done right. A skilled Agent will visit your home to set up your new Computer or Tablet and install one printer and one software title -OR- set up your new tablet or mobile device and install two apps of your choice.

Technology Reset Service

Moving into or out of a home with smart home technology? We can reset up to 10 devices of all types (TVs, smart thermostats, monitoring systems, etc.), so you don't have to worry about a different owner being able to get access. Do you just need a fresh start with some of your devices? We can get them back to square one, even if you didn't purchase them at Best Buy.

Pros for Setup for New Devices
Data Transfer, Ease of use, Setup, Knowledge, ServiceOverall PerformanceOverall Performance, Ease of use, Setup, Knowledge, Data TransferService, Knowledge, Ease of use, Overall Performance, Professionalism
Cons for Setup for New Devices
Hard Drive, Motherboard, Price, Sound OutputComputer SpeedComputer, Compatibility, SchedulingBattery Life, Camera, Sound Bar

Specs

Questions & Answers
  • buying a new cell and service at bb. will they set up and activate\

    Hi there. Thanks for your question. We will absolutely help you activate your new phone, transfer your data if you'd like and set it up with you. I hope this helps! Please let us know if you have any other questions.

    Answered by GeekSquadSupport
    GeekSquadSupport response
  • Does this service include installation of a screen protector?

    No, this service does not include the installation of a screen protector.

    This question and answer was generated by AI based on customer and product data.
  • Can I get my device set up at a Best Buy store?

    Yes, you can get your device set up at your local Best Buy store.

    This question and answer was generated by AI based on customer and product data.
  • What does this device setup service include?

    This service includes first-time setup and ensures the device is ready to use.

    This question and answer was generated by AI based on customer and product data.
  • What kind of devices can Geek Squad set up?

    Geek Squad can set up a variety of devices, including health and fitness trackers, smartwatches, gaming systems, and digital cameras/camcorders.

    This question and answer was generated by AI based on customer and product data.
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