Setup for New Devices
Customers are saying
Customers love the 'Setup for New Devices' service, especially the data transfer and ease of use. Customers also appreciate the smooth setup, knowledge, service, and speed. However, some customers reported issues with the motherboard, hard drive, sound output, and price.
Get your device up and running
We'll perform any first-time setup and make sure your device is ready to use.
Create individual accounts
If requested, we can set up separate accounts for each user, and give you control over your children's accounts.
Update software and firmware
We'll install all needed updates, including map updates for GPS-enabled devices.
Test your device and network connectivity
We'll make sure your device works like it should, and is able to connect to Wi-Fi and Bluetooth.
Learn how to use your device at home
If there is additional setup required when you get home — such as connecting to your home network or a TV — we'll show you how to do it.
Note:
This service does not include installation of a protective screen shield or optimizing system and power settings.
- Service CategoryStand AloneService LocationStore
Reviews
Rating 4.6 out of 5 stars with 971 reviews
- Data Transfer (84)
- Ease of use (75)
- Setup (43)
- Knowledge (30)
- Service (28)
- Hard Drive (4)
- Motherboard (4)
- Price (4)
- Sound Output (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Compare similar products

In-Store Setup for New Devices: Whether you purchase your product from Best Buy or somewhere else, we've got the expertise to set it up for you. Get all kinds of products up and running at your local Best Buy store, including:Health and fitness trackersSmartwatchesDigital cameras and camcordersiPods and MP3 playersDigital media playersGPS unitsGaming systemsPlus, many more to get your device set up at a Best Buy store near you. Choose "Schedule Now," your local store, and then "Speak with an Agent."

A Geek Squad Agent will remotely help you repair operating system issues, remove any viruses or malware, install or repair one security software application (cost of software not included), and perform an OS Tune Up.

Save yourself time and have the job done right. A skilled Agent will visit your home to set up your new Computer or Tablet and install one printer and one software title -OR- set up your new tablet or mobile device and install two apps of your choice.

Moving into or out of a home with smart home technology? We can reset up to 10 devices of all types (TVs, smart thermostats, monitoring systems, etc.), so you don't have to worry about a different owner being able to get access. Do you just need a fresh start with some of your devices? We can get them back to square one, even if you didn't purchase them at Best Buy.
| Pros for Setup for New Devices | |||
|---|---|---|---|
| Data Transfer, Ease of use, Setup, Knowledge, Service | Overall Performance | Overall Performance, Ease of use, Setup, Knowledge, Data Transfer | Service, Knowledge, Ease of use, Overall Performance, Professionalism |
| Cons for Setup for New Devices | |||
| Hard Drive, Motherboard, Price, Sound Output | Computer Speed | Computer, Compatibility, Scheduling | Battery Life, Camera, Sound Bar |

















