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Setup for New Devices

SKU: 9131012
Sold byBest Buy

Customers are saying

Customers love the 'Setup for New Devices' service, especially the data transfer and ease of use. Customers also appreciate the smooth setup, knowledge, service, and speed. However, some customers reported issues with the motherboard, hard drive, sound output, and price.

Generated by AI based on customer reviews.

Features

  • Get your device up and running

  • We'll perform any first-time setup and make sure your device is ready to use.

  • Create individual accounts

  • If requested, we can set up separate accounts for each user, and give you control over your children's accounts.

  • Update software and firmware

  • We'll install all needed updates, including map updates for GPS-enabled devices.

  • Test your device and network connectivity

  • We'll make sure your device works like it should, and is able to connect to Wi-Fi and Bluetooth.

  • Learn how to use your device at home

  • If there is additional setup required when you get home — such as connecting to your home network or a TV — we'll show you how to do it.

  • Note:

    This service does not include installation of a protective screen shield or optimizing system and power settings.

Specifications

  • Service Category
    Stand Alone
    Service Location
    Store
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Reviews

Rating 4.6 out of 5 stars with 1011 reviews

5 star rating. 806 reviews4 star rating. 92 reviews3 star rating. 40 reviews2 star rating. 24 reviews1 star rating. 49 reviews
92% would recommend to a friend
Customers are sayingCustomers love the 'Setup for New Devices' service, especially the data transfer and ease of use. Customers also appreciate the smooth setup, knowledge, service, and speed. However, some customers reported issues with the motherboard, hard drive, sound output, and price.
This summary was generated by AI based on customer reviews.
  • Data Transfer (84)
  • Ease of use (75)
  • Setup (43)
  • Knowledge (30)
  • Service (28)
  • Hard Drive (4)
  • Motherboard (4)
  • Price (4)
  • Sound Output (3)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    iPhone 16C

    Setting up appointment was quick and stress free. Professional, personable and knowledgeable Geek Associate. Answered all my questions (even those I hadn’t thought of yet). Walked in stressed and frustrated and by the end of my appointment I was happy and felt confident about using my device. I was transferring my data from a IPhone 7S to IPhone 16C so there were many changes to be aware of and updated areas. My clerk was excellent and assisted my every step of the way.

    Posted by ANITAD

  • Rated 5 out of 5 stars

    A smooth phone set up process

    The Geek Squad staff did a great job setting up my new iPhone 14 Pro Max so that every thing worked smoothly.

    Posted by Rich

  • Rated 5 out of 5 stars

    The football soccer ⚽

    Tha is very good , no problem and then I don't have issues with everything that it is amazing

    Posted by FedericoJ

  • Rated 5 out of 5 stars

    May first IPad

    With my new iPad, I bought the Office 365 program. The Best Buy Support staff helped me figure it out professionally and in an accessible way.

    Posted by TatianaA

  • Rated 5 out of 5 stars

    Exceptional service

    The customer service was excellent! Adding to the fact that the problem was solved and within a day I had my MacBook fixed. :)

See all customer reviews

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Pros for Setup for New Devices
Data Transfer, Ease of use, Setup, Knowledge, ServiceEase of use, RAM, Performance, Hard DriveEase of use, Setup, Knowledge, Data Transfer, Overall PerformanceEase of use, Software Setup, Speed
Cons for Setup for New Devices
Motherboard, Hard Drive, Price, Sound OutputCustomer Service, Motherboard, Repair Time, Warranty, InstallationComputer, Compatibility, SchedulingCustomer Service, Overall Performance

Specs

Questions & Answers

  • buying a new cell and service at bb. will they set up and activate\

    Hi there. Thanks for your question. We will absolutely help you activate your new phone, transfer your data if you'd like and set it up with you. I hope this helps! Please let us know if you have any other questions.

    Answered by GeekSquadSupport
    GeekSquadSupport response

  • Does this service include installation of a screen protector?

    No, this service does not include the installation of a screen protector.

    This question and answer was generated by AI based on customer and product data.

  • Can I get my device set up at a Best Buy store?

    Yes, you can get your device set up at your local Best Buy store.

    This question and answer was generated by AI based on customer and product data.

  • What does this device setup service include?

    This service includes first-time setup and ensures the device is ready to use.

    This question and answer was generated by AI based on customer and product data.

  • What kind of devices can Geek Squad set up?

    Geek Squad can set up a variety of devices, including health and fitness trackers, smartwatches, gaming systems, and digital cameras/camcorders.

    This question and answer was generated by AI based on customer and product data.
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