Questions & Answers

Q: QuestionI bought a new Mac from Apple, but I have an old, barely functioning HP Envy computer. Can the Geek Squad migrate everything on my PC to my Mac?

Asked 5 years ago by Jogginjo.

• A:Answer I’m pretty sure they can. You need to talk to them to make sure. Call them they are very helpful.

  Answered 5 years ago by JonathanHVerified Purchase

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Q: QuestionJackie iPad. Do you replace iPad glass.

Asked 5 years ago by Anonymous.

Q: QuestionI bought laptop from Bestbuy. What is the warranty?

Asked 5 years ago by Lew.

Q: QuestionI have a brand new GPU (RTX 3090) and a psu. Are you able to install both components into my gaming rig?

Asked 5 years ago by Alex.

Q: QuestionOne of my AirPods is not working

Asked 5 years ago by Valerie.

Q: QuestionI bought a laptop from Best Buy and forget the password can y’all help me ? And how much ?

Asked 5 years ago by Cristian.

Q: QuestionWe purchased a new hard drive from Best Buy (bb) and we are unable to transfer information from our old hard drive to the new one..we have the cable also purchased from bb. Help!

Asked 5 years ago by Overwhelmedseniors.

Q: QuestionCan you build a PC for me? Assuming I purchase all the parts necessary and deliver it to my local BestBuy, is it possible for you to build it and if so, how much would that cost?

Asked 5 years ago by Anonymous.

Q: QuestionDo you replace battery in a Macbook?

Asked 5 years ago by Chas.

• A:Answer DO not call that number. SCAMMERS!

  Answered 2 years ago by Anonymous

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Q: QuestionHaving issues setting up canon wireless printer MX3620 to Lenovo ideapad need help. Drivers installed correctly for this task?

Asked 5 years ago by Anonymous.

• A:Answer I had Geek Squad do all my set up. That is what I recommend. It is worth every penny to have tech support. Then all you have to do is get on the phone and they can do the work remotely. Sorry I can't be more helpful.

  Answered 5 years ago by charlesmorrisVerified Purchase

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Q: QuestionCan you still do a data transfer to a new Macbook if my old laptop no longer turns on? I have an external hard drive, but no way to get the old Mac’s data on it.

Asked 5 years ago by MacUser.

Q: QuestionHow long should it take for new computer to check for updates?

Asked 5 years ago by Anonymous.

Q: QuestionAlmost All of the programs on Citrix, remote desktop works fine except for one program, because when logging in that program, the letters I type stays Uppercase no matter what I do. Why does this happen? Outlook is also a problem as I can't send replies.

Asked 5 years ago by Asiya2.

Q: QuestionMy PC has no memory left. It has a Windows 7 operating system. Can we clean it up and add more reliable memory to it?

Asked 5 years ago by Jeff.

Q: QuestionI did not buy Samsung tablet from best buy will you set it up and transfer data

Asked 5 years ago by Hart.

Q: QuestionMy grandson disabled my iPad Air by pushing too many buttons for password. Can you guys help me bring my iPad back to life?

Asked 5 years ago by Kandy.

Q: QuestionI bought a new Apple ipad from Best Buy yesterday and the salesperson told me Geek Squad will not transfer or show me how to transfer my data from my old ipad to the new one. I have had membership w/Geek Squad many years. Is this true?

Asked 5 years ago by Anita.

Q: QuestionI bought a HP laptop from best buy back in January it starts up really slow and takes time to load programs what can I do to speed it up. I have not added any new programs other than brows the internet, It has always been slow from when I first bought it

Asked 5 years ago by ron1.

Q: Questionwhy does my ipad keep cutting out

Asked 5 years ago by essie.