In-Store Setup for your Computer and Tablet: Whether you purchase your product from Best Buy or somewhere else, we've got the expertise to set it up for you. From first-time startup to software updates, desktop cleanup and more, this one-on-one session will ensure your new device is ready to perform at its best. Schedule a reservation to get your Computer or tablet set up at a Best Buy store near you. Choose "Schedule Now," your local store, and then "Speak with an Agent.
Q: Can I get my computer set up even if I didn't buy it from Best Buy?
A: Yes, this service is offered for computers and tablets purchased at Best Buy or somewhere else.
Q: Where can I get my computer or tablet set up?
A: You can get your computer or tablet set up in a one-on-one session in a Best Buy store.
Q: What does the PC/Tablet setup service include?
A: The PC/Tablet setup service includes first-time startup, software updates, and ensuring your new computer or tablet is ready to perform at its best.
Q: Does the setup service include making sure the hardware is working?
A: Yes, during the setup your device will be turned on and the service will include making sure all major internal hardware components are working properly.
Q: How long does it take tech to setup new computer ? Can I wait for it?
A: Hey there, and thanks for this question! Depending on the level of work required to set up your computer, and the work that needs to be done by the in-store Agents, it can take a couple of days to be completed. We suggest speaking with your store to find out a more exact time for their location.
Q: Will Geek Squad set up computer that WAS NOT purchased at Best Buy?
A: Yes if you have TotalTech package
Q: Does Best Buy still have the in home computer geek to setup laptop, tablet, and home computer?
A: Yes they do, the geek squad will for an extra fee.
A: If you have not already bought the laptop, make sure to ask if the old one is compatible to have the data transferred to the new one. My old desk top wasn't and messed up my new one. The Geek Squad came and resolved all of my issues that could have been prevented had I known that up front. Also, having the Total Tech Support and Webroot can save you money and a lot of headaches!
Customers are satisfied with the ease of use, data transfer, and quick setup of the "Setup for your Computer and Tablet" service. Many customers also appreciate the speed and knowledge of the technicians, as well as the helpful service provided. However, some customers have reported issues with the software, price, performance, wait time, and battery life.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

In-Store Setup for your Computer and Tablet: Whether you purchase your product from Best Buy or somewhere else, we've got the expertise to set it up for you. From first-time startup to software updates, desktop cleanup and more, this one-on-one session will ensure your new device is ready to perform at its best. to get your Computer or tablet set up at a Best Buy store near you. Choose "Schedule Now," your local store, and then "Speak with an Agent.

A Geek Squad Agent will remotely help you repair operating system issues, remove any viruses or malware, install or repair one security software application (cost of software not included), and perform an OS Tune Up.

Save yourself time and have the job done right. A skilled Agent will visit your home to set up your new Computer or Tablet and install one printer and one software title -OR- set up your new tablet or mobile device and install two apps of your choice.
| Pros for Setup for your Computer and Tablet | |||
|---|---|---|---|
| Ease of use, Data Transfer, Setup, Overall Performance, Knowledge | Ease of use, Software Setup, Speed | Overall Performance | Overall Performance, Ease of use, Setup, Knowledge, Data Transfer |
| Cons for Setup for your Computer and Tablet | |||
| Price, Appointment Scheduling, Battery Life, Software, Wait Time | Customer Service, Overall Performance | Computer Speed | Computer, Compatibility, Scheduling |