Questions & Answers

Q: QuestionI bought a laptop from Best Buy and forget the password can y’all help me ? And how much ?

Asked 5 years ago by Cristian.

Q: QuestionWe purchased a new hard drive from Best Buy (bb) and we are unable to transfer information from our old hard drive to the new one..we have the cable also purchased from bb. Help!

Asked 5 years ago by Overwhelmedseniors.

Q: QuestionCan you build a PC for me? Assuming I purchase all the parts necessary and deliver it to my local BestBuy, is it possible for you to build it and if so, how much would that cost?

Asked 5 years ago by Anonymous.

Q: QuestionDo you replace battery in a Macbook?

Asked 5 years ago by Chas.

• A:Answer DO not call that number. SCAMMERS!

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  Answered 2 years ago by Anonymous

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Q: QuestionHaving issues setting up canon wireless printer MX3620 to Lenovo ideapad need help. Drivers installed correctly for this task?

Asked 5 years ago by Anonymous.

• A:Answer I had Geek Squad do all my set up. That is what I recommend. It is worth every penny to have tech support. Then all you have to do is get on the phone and they can do the work remotely. Sorry I can't be more helpful.

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  Answered 5 years ago by charlesmorrisVerified Purchase

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Q: QuestionCan you still do a data transfer to a new Macbook if my old laptop no longer turns on? I have an external hard drive, but no way to get the old Mac’s data on it.

Asked 5 years ago by MacUser.

Q: QuestionHow long should it take for new computer to check for updates?

Asked 5 years ago by Anonymous.

Q: QuestionAlmost All of the programs on Citrix, remote desktop works fine except for one program, because when logging in that program, the letters I type stays Uppercase no matter what I do. Why does this happen? Outlook is also a problem as I can't send replies.

Asked 5 years ago by Asiya2.

Q: QuestionMy PC has no memory left. It has a Windows 7 operating system. Can we clean it up and add more reliable memory to it?

Asked 5 years ago by Jeff.

Q: QuestionI did not buy Samsung tablet from best buy will you set it up and transfer data

Asked 5 years ago by Hart.

Q: QuestionMy grandson disabled my iPad Air by pushing too many buttons for password. Can you guys help me bring my iPad back to life?

Asked 5 years ago by Kandy.

Q: QuestionI bought a new Apple ipad from Best Buy yesterday and the salesperson told me Geek Squad will not transfer or show me how to transfer my data from my old ipad to the new one. I have had membership w/Geek Squad many years. Is this true?

Asked 5 years ago by Anita.

Q: QuestionI bought a HP laptop from best buy back in January it starts up really slow and takes time to load programs what can I do to speed it up. I have not added any new programs other than brows the internet, It has always been slow from when I first bought it

Asked 5 years ago by ron1.

Q: Questionwhy does my ipad keep cutting out

Asked 6 years ago by essie.

Q: QuestionMy new laptop says there is not an installer network driver so I cannot connect to the internet

Asked 6 years ago by Anonymous.

Q: QuestionI have a Galaxy S 2 tablet on which I did not set a password as I never take it out of the house. I opened it the other day and it asked for a password . I have many photos and other business stuff on it. Can you help? Should I make a geek squad appt. or

Asked 6 years ago by Rae.

Q: QuestionDo u do free installation for pc but there not bought from Best Buy

Asked 6 years ago by Azook24.

Q: QuestionI am buying a new all-in-one computer from Best Buy and would like the Geek Squad to set up the new computer, including transferring all the data and programs from my old desktop (still has Windows 7). How do I set up such an in-store appointment?

Asked 6 years ago by Anonymous.

Q: QuestionWill the geek squad be able to provide a upgrade recommendation for my pc's cpu? and if so will they be able to install it?

Asked 6 years ago by Allie.