A:AnswerHere are the voice commands you can use with your Shark Robot:
"Alexa, tell Shark to start cleaning." ,
"Alexa, tell Shark to pause my robot." ,
"Alexa, tell Shark to pause my bot." ,
"Alexa, tell Shark to send my robot to the dock." ,
"Alexa, tell Shark to send my bot to the dock." ,
"Alexa, tell Shark to find my robot."
A:AnswerWe're sorry to hear you're having trouble with your Shark - AI Ultra 2-in-1 Robot Vacuum & Mop. We’d like to do some troubleshooting steps with you in order to best resolve your issue. The troubleshooting can be completed by phone at 1-855-427-5125. Please have your Shark on hand at the time of your call. We are open Monday to Friday 9am - 9pm ET as well as Saturday 9am - 6pm ET.
A:AnswerEnough to do about 1500 square foot for a good month then it starts draining power and forgetting where it left off. Then it thinks it ended the job when it goes back to charge. Once you’re ready for the next job it will stroke out and start in the wrong place and adding new spaces onto a fully mapped home because it migrates the base for you. A decent battery life is the least of your worries.
A:AnswerYes. The vacuum maps your house automatically from the connected app. During setup just push a button on your phone. Just prepare your area to be mapped as detailed during setup.
A:AnswerYes. One year. But you’ll spend a solid two months with any issues and no you won’t get that time. And yes our replacement machine had the exact same issues
A:AnswerWe are sorry to hear that you are having this issue with your Shark Robot. To better assist you with this we recommend reaching out to our Robot Customer Care Team at 1-888-228-5531 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
A:AnswerHi Asimov!
The robot can only store one map for one level of your home. However, if you'd like to clean a different floor of your home you can manually move the robot to the area you'd like to clean and press 'Clean' on the top of the robot.
A:AnswerI luckily have only had to deal with this problem once with my little puppy. It did not spread it but I did have to give my “Magic Mike” lol. A very good cleaning whelks and roller. You just want to make sure that’s not on the floor.
