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Ensure that the contrast is all the way up. On the remote you’ll see something that looks like a little lightbulb or a sunshine icon. I’m sure it is turned all the way up in the light might come back on. If not you can always contact shark and ask them
Sorry, there was a problem. Please try again later.We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
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