A:AnswerWe can assist you with your request. Our Steam Mops are designed for use on all sealed hard-floor surfaces. We recommend that you first Test an isolated area of the floor surface to be cleaned as well as review the use and care instructions from your floor manufacturer.
A:AnswerWe can assist you with your request. Our Steam Mops are designed for use on all sealed hard-floor surfaces. We recommend that you first Test an isolated area of the floor surface to be cleaned as well as review the use and care instructions from your floor manufacturer.
A:AnswerWe can assist you with your inquiry. Our steam mops can be used on any floors that are sealed, however if you still have concerns we recommend reaching out to the manufacture of the flooring.
A:AnswerWe are sorry to hear that you are having this issue with your steam mop. We would like to learn more about this. Please share your contact information and a brief description of the issue with us via helpfulshark@sharkninja.com.
A:AnswerWe would like to inform you that this steam mop works great on most sealed bare floors. With this being said, we recommend contacting the manufacturer of the flooring to verify compatibility.
A:AnswerWe are sorry to hear that this is happening. To best assist you with this, we ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
A:AnswerWe are glad to assist you with your inquiry. We would like to inform you that once you have put water in the tank, plug the power cord into a 120 volt electrical outlet. The ON/STANDBY button will flash blue. Press the ON/STANDBY Button until the desired steam setting is selected. Press the ON/STANDBY once to select the Dust Steam Setting. Press twice to select the Mop Steam Setting and press the button three times to select the Scrub Steam Setting.
A:AnswerHello,
We would like to inform you that the Shark - Professional Electronic Steam Pocket® Mop works great on most sealed bare floors. With this being said, we recommend contacting the manufacturer of the flooring to verify compatibility.
We hope this information helps.
The Customer Support Team
A:AnswerHello,
We would like to inform you that the Shark® Professional Electric Steam Pocket® Mop works great on most sealed bare floors. With this being said, we recommend contacting the manufacturer of the flooring to verify compatibility.
We hope this information helps.
The Customer Support Team
A:AnswerHello Inquisitive,
We would like to inform you that the Shark® Professional Electronic Steam Pocket® Mop works great on most sealed bare floors. With this being said, we recommend contacting the manufacturer of the flooring to verify compatibility.
We hope this information helps.
The Customer Support Team
A:AnswerHello,
We would like to inform you that the Shark - Professional Electronic Steam Pocket® Mop works great on most sealed bare floors. With this being said, we recommend contacting the manufacturer of the flooring to verify compatibility.
We hope this information helps.
The Customer Support Team
A:AnswerHello Kim,
We are sorry to hear that you are having this issue with your Shark - Professional Electronic Steam Pocket® Mop. We ask that you reach out to Ninja® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
Thank you,
The Customer Support Team
A:AnswerHello Caro,
We would like to advise you that we do not recommend to use anything other than liquid laundry detergent when washing the pads for your Shark - Professional Electronic Steam Pocket® Mop.
We hope this information helps.
The Customer Support Team
A:AnswerHello,
We are sorry to hear that you are experiencing a difficulty with your Shark® Professional Electronic Steam Pocket® Mop. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
Thank you,
The Customer Support Team
