Questions & Answers

Name: Shark - Corded Steam Pocket Mop - Lavender/Chrome
Brand: Shark
SKU: 5213100
Price: 99.99 USD
Rating: 4.7 (143 reviews)

Shark - Corded Steam Pocket Mop - Lavender/Chrome

Model:: SE450; |
SKU:: 5213100

User rating, 4.7 out of 5 stars with 143 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 64 questions

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QuestionCan this be used on a Hardwood Floor?
Asked 4 years ago by Phoney.
- Answer We can assist you with your request. Our Steam Mops are designed for use on all sealed hard-floor surfaces. We recommend that you first Test an isolated area of the floor surface to be cleaned as well as review the use and care instructions from your floor manufacturer.
  Answered 4 years ago by Shark Support Team
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QuestionDoes the s3601 come with the carpet cleaner and the rectangular mop
Asked 5 years ago by Glo.
- Answer We would like to let you know that the S3601 comes with a rectangle mop head and 2 washable pads. It does not come with a carpet glider.
  Answered 4 years ago by Shark Support Team
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QuestionAre the mop heads (triangle, extra lg rectangle, etc...) on the S3601 ok to use on the SE450? Does it even lock in properly?
Asked 5 years ago by Al.
- Answer We would like to inform you that the mop heads from the S3601 will fit on the SE450.
  Answered 5 years ago by Shark Support Team
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QuestionCan you use this steam mop on carpet...
Asked 5 years ago by Becca.
- Answer This steam mop is for hard floor. I would not recommend the use on carpet. You are probably looking for a carpet/upholstery steam cleaner.
  Answered 5 years ago by MT619
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Questionwater from tap or need distilled water
Asked 5 years ago by blanche.
- Answer We can assist you with your inquiry. You can use tap water in this unit. However, we do recommend using distilled water.
  Answered 5 years ago by Shark Support Team
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QuestionMy hardwoods were sealed with acrylic not urethane. Can this mop be used on them?
Asked 5 years ago by CarolW.
- Answer We can assist you with your inquiry. Our steam mops can be used on any floors that are sealed, however if you still have concerns we recommend reaching out to the manufacture of the flooring.
  Answered 5 years ago by Shark Support Team
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Questionmy shark steam mop is not having steam coming out why
Asked 5 years ago by Anonymous.
- Answer We are sorry to hear that you are having this issue with your steam mop. We would like to learn more about this. Please share your contact information and a brief description of the issue with us via [email protected].
  Answered 5 years ago by Shark Support Team
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QuestionIs this good for vinyl flooring?
Asked 5 years ago by Rudy.
- Answer We would like to inform you that this steam mop works great on most sealed bare floors. With this being said, we recommend contacting the manufacturer of the flooring to verify compatibility.
  Answered 5 years ago by Shark Support Team
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QuestionCan I use my Shark to clean an area rug without harming the hardwood floor under it?
Asked 5 years ago by NLG1.
- Answer I don't see how you would clean a rug with this at all. It would not slide on the rug.
  Answered 5 years ago by Teach
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QuestionI love my Shark wood floor steamer.The problem I have is the bottom part mop detaches when the steam builds up. Any suggestions?
Asked 5 years ago by orlando.
- Answer We are sorry to hear that this is happening. To best assist you with this, we ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
  Answered 5 years ago by Shark Support Team
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QuestionWhere is the on button
Asked 5 years ago by Anonymous.
- Answer We are glad to assist you with your inquiry. We would like to inform you that once you have put water in the tank, plug the power cord into a 120 volt electrical outlet. The ON/STANDBY button will flash blue. Press the ON/STANDBY Button until the desired steam setting is selected. Press the ON/STANDBY once to select the Dust Steam Setting. Press twice to select the Mop Steam Setting and press the button three times to select the Scrub Steam Setting.
  Answered 5 years ago by Shark Support Team
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Questioncan it be used on hard wood floors??
Asked 6 years ago by jeri.
- Answer Hello, We would like to inform you that the Shark - Professional Electronic Steam Pocket® Mop works great on most sealed bare floors. With this being said, we recommend contacting the manufacturer of the flooring to verify compatibility. We hope this information helps. The Customer Support Team
  Answered 6 years ago by Shark Support Team
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QuestionCan I use the Shark Steamer Mop on wood floors and tile?
Asked 6 years ago by Hollywood.
- Answer Hello, We would like to inform you that the Shark® Professional Electric Steam Pocket® Mop works great on most sealed bare floors. With this being said, we recommend contacting the manufacturer of the flooring to verify compatibility. We hope this information helps. The Customer Support Team
  Answered 6 years ago by Shark Support Team
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QuestionWhere can I buy carpet glider for this Shark Steam Pocket Mop that I just received from Best Buy? SE450 N3. Thank You
Asked 6 years ago by Joe.
- Answer Still can't buy a carpet glider for the SE450? I hope shark has one for this by now?
  Answered 4 years ago by Steph
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QuestionHelp. I my friend picked up a shark steam mop for me at a yard sale but I have no idea how to use it.
Asked 6 years ago by CastulosQueem.
- Answer Hello CastulosQueem, To assist you with getting a user manual for your steam mop, we ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. Thank you, The Customer Support Team
  Answered 6 years ago by Shark Support Team
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QuestionIt’s it safe to use on saltina tiles?
Asked 6 years ago by Inquisitive.
- Answer Hello Inquisitive, We would like to inform you that the Shark® Professional Electronic Steam Pocket® Mop works great on most sealed bare floors. With this being said, we recommend contacting the manufacturer of the flooring to verify compatibility. We hope this information helps. The Customer Support Team
  Answered 6 years ago by Shark Support Team
  Answer this question
QuestionCan it be used in wood laminated floors?
Asked 6 years ago by Anonymous.
- Answer Hello, We would like to inform you that the Shark - Professional Electronic Steam Pocket® Mop works great on most sealed bare floors. With this being said, we recommend contacting the manufacturer of the flooring to verify compatibility. We hope this information helps. The Customer Support Team
  Answered 6 years ago by Shark Support Team
  Answer this question
QuestionJust bought one about 4 months ago, the steam don't come out of the bottom, anymore , and I took very good care of it what could be the problems, it gets hot just won't release at the bottom model # s3202 lost my receipt or wood take back, won't buy no mo
Asked 6 years ago by Kim.
- Answer Hello Kim, We are sorry to hear that you are having this issue with your Shark - Professional Electronic Steam Pocket® Mop. We ask that you reach out to Ninja® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. Thank you, The Customer Support Team
  Answered 6 years ago by Shark Support Team
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QuestionCan I use liquid spray Shout or LAVA bar soap to presoak to get the pad clean when I wash it. It does not come clean with just detergent.
Asked 6 years ago by Caro.
- Answer Hello Caro, We would like to advise you that we do not recommend to use anything other than liquid laundry detergent when washing the pads for your Shark - Professional Electronic Steam Pocket® Mop. We hope this information helps. The Customer Support Team
  Answered 6 years ago by Shark Support Team
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QuestionWhere can I get it fixed?
Asked 6 years ago by Anonymous.
- Answer Hello, We are sorry to hear that you are experiencing a difficulty with your Shark® Professional Electronic Steam Pocket® Mop. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. Thank you, The Customer Support Team
  Answered 6 years ago by Shark Support Team
  Answer this question

Showing 21-40 of 64 questions

Questions & Answers

Shark - Corded Steam Pocket Mop - Lavender/Chrome

Q: QuestionCan this be used on a Hardwood Floor?

Q: QuestionDoes the s3601 come with the carpet cleaner and the rectangular mop

Q: QuestionAre the mop heads (triangle, extra lg rectangle, etc...) on the S3601 ok to use on the SE450? Does it even lock in properly?

Q: QuestionCan you use this steam mop on carpet...

Q: Questionwater from tap or need distilled water

Q: QuestionMy hardwoods were sealed with acrylic not urethane. Can this mop be used on them?

Q: Questionmy shark steam mop is not having steam coming out why

Q: QuestionIs this good for vinyl flooring?

Q: QuestionCan I use my Shark to clean an area rug without harming the hardwood floor under it?

Q: QuestionI love my Shark wood floor steamer.The problem I have is the bottom part mop detaches when the steam builds up. Any suggestions?

Q: QuestionWhere is the on button

Q: Questioncan it be used on hard wood floors??

Q: QuestionCan I use the Shark Steamer Mop on wood floors and tile?

Q: QuestionWhere can I buy carpet glider for this Shark Steam Pocket Mop that I just received from Best Buy? SE450 N3. Thank You

Q: QuestionHelp. I my friend picked up a shark steam mop for me at a yard sale but I have no idea how to use it.

Q: QuestionIt’s it safe to use on saltina tiles?

Q: QuestionCan it be used in wood laminated floors?

Q: QuestionJust bought one about 4 months ago, the steam don't come out of the bottom, anymore , and I took very good care of it what could be the problems, it gets hot just won't release at the bottom model # s3202 lost my receipt or wood take back, won't buy no mo

Q: QuestionCan I use liquid spray Shout or LAVA bar soap to presoak to get the pad clean when I wash it. It does not come clean with just detergent.

Q: QuestionWhere can I get it fixed?

QuestionCan this be used on a Hardwood Floor?

QuestionDoes the s3601 come with the carpet cleaner and the rectangular mop

QuestionAre the mop heads (triangle, extra lg rectangle, etc...) on the S3601 ok to use on the SE450? Does it even lock in properly?

QuestionCan you use this steam mop on carpet...

Questionwater from tap or need distilled water

QuestionMy hardwoods were sealed with acrylic not urethane. Can this mop be used on them?

Questionmy shark steam mop is not having steam coming out why

QuestionIs this good for vinyl flooring?

QuestionCan I use my Shark to clean an area rug without harming the hardwood floor under it?

QuestionI love my Shark wood floor steamer.The problem I have is the bottom part mop detaches when the steam builds up. Any suggestions?

QuestionWhere is the on button

Questioncan it be used on hard wood floors??

QuestionCan I use the Shark Steamer Mop on wood floors and tile?

QuestionWhere can I buy carpet glider for this Shark Steam Pocket Mop that I just received from Best Buy? SE450 N3. Thank You

QuestionHelp. I my friend picked up a shark steam mop for me at a yard sale but I have no idea how to use it.

QuestionIt’s it safe to use on saltina tiles?

QuestionCan it be used in wood laminated floors?

QuestionJust bought one about 4 months ago, the steam don't come out of the bottom, anymore , and I took very good care of it what could be the problems, it gets hot just won't release at the bottom model # s3202 lost my receipt or wood take back, won't buy no mo

QuestionCan I use liquid spray Shout or LAVA bar soap to presoak to get the pad clean when I wash it. It does not come clean with just detergent.

QuestionWhere can I get it fixed?