“This product has never worked for me since I bought it. I thought maybe I was just doing something wrong, but it seems defective. What should I do?”
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We're truly devastated to hear that your Shark Cordless Vacuum never worked. We understand how frustrating this can be and this isn't the experience you deserve. We do encourage you to give us a call at 1-855-427-5127. We'll ensure that you do have a vacuum that is fully functional. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
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