A:AnswerThe “On” switch is a sliding power switch located on the handheld unit, near the top of the handle. To turn the vacuum on, slide the switch down to the desired cleaning mode (Bare Floor or Carpet). Sliding the switch back to the top turns the unit off.
A:AnswerWe're truly disappointed to hear that your Shark Pet vacuum is generating a loud noise, and we understand the frustration when it's brand-new. We'd like to look into this matter further, and we encourage you to contact us at 1-855-427-5127. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET.
A:AnswerYes, the Pet Vacuum will work in Argentina. As a cordless device, it uses a removable battery charged via an external power adapter, not by plugging the vacuum directly into the wall. You only need a simple plug adapter to fit Argentina’s type I (three-pin) outlets.
A:AnswerNo, your Shark Cordless Vacuum will not damage your vinyl floors. This vacuum is designed to work safely on multiple floor types including vinyl.
