“This product is not working on my thick pile rug at all. It just moves the dog hair around into rolls but doesn’t suck it up. Is there any way to fix this?”
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No- the vac simply doesn’t have to power to do the job because it’s bag less
Sorry, there was a problem. Please try again later.Hi there. We’re sorry to hear the vacuum isn’t performing well on your thick pile rug. That must be frustrating, especially when dealing with pet hair. We recommend calling our Customer Service team at 1-855-427-5127 so they can review the issue in detail and help determine the best solution. They’ll be able to guide you through troubleshooting steps or explore other options to improve performance.
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