When I start to vacuum the roller spins for a second then stops, and an orange light turns on and it won’t vacuum. I’ve looked under the roller, there is nothing jammed, it’s clean. How can I fix this? null

Question

Shark Support Team · Accepted Answer

We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-855-427-5127 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

Answered by Shark Support Team 2 years ago

“When I start to vacuum the roller spins for a second then stops, and an orange light turns on and it won’t vacuum. I’ve looked under the roller, there is nothing jammed, it’s clean. How can I fix this?”

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